Part Time - Customer Service Associate - Tool Rental - Flexible Clover, SC (N York County)

Join arenaflex, a Fortune 50 Home Improvement Company, as a Part-Time Customer Service Associate in our Tool Rental Department! Are you passionate about delivering exceptional customer service and helping people achieve their home improvement goals? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we want to hear from you! As a Part-Time Customer Service Associate in our Tool Rental department, you will play a vital role in ensuring our customers have an outstanding shopping experience at arenaflex. With a focus on flexibility, growth, and community involvement, we're the perfect fit for those seeking a part-time opportunity that aligns with their goals and values.

How We Support You

At arenaflex, we're committed to supporting our associates in achieving their personal and professional goals. As a part-time associate, you'll enjoy a range of benefits that go beyond competitive pay and flexible schedules. Some of the perks include:

• Prioritizing your well-being: Enjoy multiple top-tier health insurance options to ensure you're covered for life's unexpected moments.
• Investing in your future: Take advantage of our tuition assistance program to pursue your educational goals and advance your career.
• Securing your financial future: Participate in our company-matching 401(k) and optional Employee Stock Purchase Program to build a secure financial foundation.
• Saving for the future: Enjoy a 10% Associate Discount on arenaflex products and services.
• Developing new skills: Learn new trade skills through our Track to the Trades program and expand your expertise in areas like hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials.

Your Day at arenaflex

As a Customer Service Associate in our Tool Rental department, you'll be the face of arenaflex, welcoming customers and helping them find the right products and services for their home improvement needs. Your day will be filled with:

• Welcoming customers: Greet customers, answer questions, and deliver friendly and professional customer service.
• Assisting customers: Help customers locate and handle merchandise, down stock merchandise, and process orders and deliveries accurately.
• Cross-functional training: Train in other areas of the store to ensure you're equipped to deliver exceptional customer service across departments.
• Preparing merchandise: Prepare merchandise in your department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
• Guiding customers: Guide customers through shopping or checkout, ensuring they have a seamless and enjoyable experience.

Key Responsibilities

As a Customer Service Associate in our Tool Rental department, your key responsibilities will include:

• Welcoming customers to arenaflex and delivering friendly and professional customer service.
• Assisting customers with locating and handling merchandise.
• Down stocking merchandise by looking for empty areas on shelves and replenishing supplies.
• Processing orders and deliveries accurately to ensure customers receive merchandise as expected and on time.
• Cross-functionally training in other areas of the store to help deliver the best customer service.
• Preparing merchandise in your department based on customer needs.
• Guiding customers through shopping or checkout.

Minimum Qualifications

To be considered for this role, you'll need to meet the following minimum qualifications:

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Preferred Qualifications

While not required, we encourage candidates with the following qualifications to apply:

• 6 months of retail and/or customer service experience.
• Bi-lingual skills.
• Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Lowes Commitment to Growth and Teamwork

At arenaflex, we're committed to growth and teamwork, both within our company and in the community. We strongly encourage bilingual, military, and veteran talent to apply and join our team. By working together, we can better equip our stores and serve our communities.

Travel Requirements

This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location, and you may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting Methods

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About arenaflex

arenaflex Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, arenaflex operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., arenaflex supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit arenaflex.com.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Apply Now!

Ready to join our team and make a difference in the lives of our customers? Apply now to become a Part-Time Customer Service Associate in our Tool Rental department at arenaflex! Apply for this job