Experienced Web Chat Sales Consultant – Drive Revenue Growth and Deliver Exceptional Customer Experiences

At arenaflex, we're on a mission to revolutionize the way we connect with customers and drive business growth. As a seasoned Web Chat Sales Consultant, you'll play a critical role in delivering exceptional customer experiences, building lasting relationships, and driving revenue growth. If you're a sales superstar with a passion for technology and a knack for building rapport with customers, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative solutions that empower businesses to thrive in today's fast-paced digital landscape. Our team of experts is dedicated to delivering cutting-edge technology, exceptional customer service, and unparalleled support. As a Web Chat Sales Consultant, you'll be part of a dynamic team that's passionate about making a difference in the lives of our customers.

Job Summary

As a Web Chat Sales Consultant, you'll be responsible for handling inbound sales chats from consumers, identifying their needs, making recommendations, and closing the sale. You'll also make follow-up outbound calls to overcome objections and close the sale. Your exceptional communication, negotiation, and interpersonal skills will enable you to build lasting relationships with high-end clients and drive consumer loyalty.

Key Responsibilities

* Handle inbound sales chats from consumers, identify their needs, make recommendations, and close the sale

• Make follow-up outbound calls to overcome objections and close the sale
• Build lasting relationships with high-end clients to drive consumer loyalty
• Work from home in a fully virtual environment, enjoying the flexibility and autonomy that comes with it
• Utilize excellent written communication skills (grammar, spelling, and punctuation) to craft compelling messages and build rapport with customers
• Possess a good understanding of world geography to effectively communicate with customers from diverse backgrounds

Requirements

* 1+ years of previous live web chat experience, with a proven track record of success in meeting and exceeding monetary sales KPI metrics

• 2+ years of experience as a Salesperson over the phone or in a similar sales role, with a strong background in making sales over the phone
• Demonstrated ability to type 40+ words per minute, with a high level of accuracy and efficiency
• Exceptional communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with high-end clients
• Flexibility in your schedule, including evenings, weekends, and holidays, to accommodate the needs of our customers
• Discipline to work in a structured environment with schedule adherence standards, ensuring that you meet your sales targets and deliver exceptional customer experiences
• Previous sales experience with the ability to close on the first call, with a strong understanding of the sales process and customer needs
• Proficiency with basic computer applications and equipment, including MS Word, Teams, and Outlook
• Ability to provide a distraction-free workspace/environment at home, with a stable power source and internet connection

Benefits

* Highly competitive compensation plan breakdown, with an average earning potential of $44,000 - $113,000 annually (hourly base + commission)

• Historic annual average commission of $15,000 - $75,000 (based on overall department performance), with opportunities to earn significant bonuses and incentives
• Eligibility for annual discretionary bonus, with a 401(k) plan and company match to help you plan for your future
• Full benefits, including medical, dental, vision, life, and disability insurance at a highly subsidized rate, to ensure that you and your loved ones are protected
• Paid training (hourly pay + guaranteed commission for the first 3 months), with opportunities to learn and grow with our team
• Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year, to ensure that you have time to relax and recharge
• Opportunity to take a free and/or discounted cruise, with highly subsidized gym membership and discounts on theatres, theme parks, movie tickets, and travel discounts through IATA membership

What We Offer

* A dynamic and supportive team environment that's passionate about making a difference in the lives of our customers

• Opportunities for career growth and development, with a focus on helping you achieve your goals and aspirations
• A comprehensive benefits package that includes medical, dental, vision, life, and disability insurance, as well as a 401(k) plan and company match
• A highly competitive compensation plan breakdown, with opportunities to earn significant bonuses and incentives
• A flexible and autonomous work environment, with the ability to work from home and set your own schedule

How to Apply

If you're a sales superstar with a passion for technology and a knack for building rapport with customers, we want to hear from you! Apply now to become a part of our dynamic team and start driving revenue growth and delivering exceptional customer experiences. Apply for this job