Experienced Data Entry Representative – Healthcare Operations Support

At arenaflex, we're driven by a passion to deliver care, aided by technology, to help millions of people live healthier lives. As a global organization, we're committed to advancing health equity on a global scale, and we're looking for talented individuals like you to join our team. If you're eager to make a meaningful impact in the lives of others, we invite you to explore this exciting opportunity as an Experienced Data Entry Representative – Healthcare Operations Support.

About arenaflex

arenaflex is a global organization that's dedicated to improving health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Our culture is guided by diversity and inclusion, and we're proud to be an equal opportunity employer. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. Our mission is to help people live healthier lives and make the health system work better for everyone.

Join Our Team

At arenaflex, we're not just looking for employees – we're looking for partners who share our passion for delivering exceptional care and improving health outcomes. As a member of our team, you'll have the opportunity to work with talented peers, develop your skills and expertise, and make a real difference in the lives of others. We're committed to creating a culture that's inclusive, supportive, and empowering, and we're excited to welcome you to our team.

Job Summary

As an Experienced Data Entry Representative – Healthcare Operations Support, you'll play a critical role in supporting our Quest Diagnostics operations through various data entry processes. You'll be responsible for entering billing information, navigating multiple computer applications, and conducting basic research to ensure accurate and timely data entry. If you're detail-oriented, organized, and passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)

• Follow procedural guidelines to enter information in the systems and answer patient inquiries
• Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
• Conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
• Data entry utilizing templates for letters and other correspondences
• Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
• Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
• Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing

English Proficiency & Data Entry Proficiency Assessment

As part of the application process, you'll be required to complete an English proficiency and data entry proficiency assessment. This will help us ensure that you have the necessary skills and abilities to excel in this role.

Required Qualifications

* 1 year of data entry experience

• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours (Monday – Friday, 7:00am – 4:30pm)

Preferred Qualifications

* Medical billing experience

• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

Why Join arenaflex?

At arenaflex, we're committed to creating a culture that's inclusive, supportive, and empowering. We believe that everyone deserves the opportunity to live their healthiest life, and we're dedicated to making a positive impact in the lives of others. As a member of our team, you'll have the opportunity to:

• Work with talented peers who share your passion for delivering exceptional care
• Develop your skills and expertise through comprehensive training and learning opportunities
• Make a real difference in the lives of others through your work
• Enjoy a comprehensive benefits package, including medical, dental, and vision coverage
• Participate in a 401(k) retirement plan with company match
• Take advantage of flexible scheduling and remote work options
• Enjoy a culture that's guided by diversity and inclusion

How to Apply

If you're passionate about delivering exceptional care and improving health outcomes, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our website. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a culture that's inclusive, supportive, and empowering, and we're dedicated to making a positive impact in the lives of others.

Drug-Free Workplace

arenaflex is a drug-free workplace, and all candidates are required to pass a drug test before beginning employment. Apply for this job