DevOps Analyst
Deloitte is a leading Canadian professional services firm dedicated to making an impact that matters. The DevOps Analyst will support clients by leveraging DevOps technologies to drive business transformation and operational excellence, working collaboratively with cross-functional teams to design and implement technology-enabled solutions.
Responsibilities
- Participate in client-facing and internal projects, assisting or leading the technical engineering and operationalization of cloud solutions
- Architect, engineer, and implement partial and / or complete cloud solutions using modern configuration management tools and practices
- Troubleshoot performance, redundancy, configuration, and application incidents to resolution
- Investigate performance and process failures and work to improve them
- Maintain and continuously improve the existing fully managed cloud solutions
- Assist with and/or implement a client’s regular change requests
- Cross-train and document new solutions, tools, and practices to team members
- Conduct new product/service evaluations for possible adoption
- Stay apprised of new developments in both public cloud and operations, help in determining how and when those would affect and/or improve the architecture
- Follow the latest industry trends, practices, and ideas through training, certifications, conferences, and research
- Research and experimentation with emerging application development, Agentic AI and Cloud trends, tools, and best practices to support client engagements
- Participate in client workshops, meetings, and knowledge-sharing sessions and collaborate with technical and business teams to document requirements and solution designs
- Prepare client deliverables such as presentations, reports, and technical documentation
Skills
- One (1) or more certifications from a major public cloud vendor
- Well-versed knowledge in one or more processes and tools: Processes: Agile Development, Continuous Integration, Continuous Delivery, Infrastructure-as-code, Version Control, Build and Package Automation, Configuration Management, Cloud infrastructure, Release Management, Source code Management, Secret Management
- Tools: GIT, Jenkins, Docker, Bitbucket, GitHub, Ansible, Chef, Puppet, Kubernetes, AWS, Azure, GCP, Azure DevOps, Google Cloud, AWS DevOps, Selenium, Maven, Bamboo, Jira, Confluence, Octopus Deploy, Trello, Terraform, Terragrunt, HashiCorp Vault
- Good understanding of DNS, VPN and networking
- Good understanding of directory services (e.g., AD, LDAP)
- Basic fluency in programming or scripting languages (e.g., Perl, Python, Bash, PowerShell, Java, C/C++, Go, Ruby)
- Strong analytical, problem-solving, and communication skills, with the ability to effectively manage tasks, set priorities, and articulate issues to team members and stakeholders
- Ability to work independently and collaboratively in a fast-paced, team-oriented environment
- Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, or a related field
- Experience in a multi-tenant managed hosting or managed services department
- Understanding of the Software Development Life Cycle (SDLC)
- Knowledge of agile methodologies and project management tools
- Knowledge in containerization: Kubernetes, Docker, Podman
- Demonstrated leadership or teamwork experience through campus involvement or extracurricular activities
- Prior internship, academic, or project experience in a software development environment is a plus
Benefits
- $4,000 per year for mental health support benefits
- $1,300 flexible benefit spending account
- Firm-wide closures known as "Deloitte Days"
- Dedicated days of for learning (known as Development and Innovation Days)
- Flexible work arrangements
- Hybrid work structure
Company Overview