Part-Time Customer Service Support Specialist – Retail Environment
At arenaflex, we're passionate about delivering exceptional customer experiences and fostering a culture of care and compassion. As a Part-Time Customer Service Support Specialist, you'll play a vital role in providing administrative support and exceptional customer service to our internal and external customers. If you're a highly organized, detail-oriented, and customer-focused individual who thrives in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.
About arenaflex
arenaflex is a leading healthcare organization dedicated to improving the lives of our members and the communities we serve. We're proud to have been named one of central Arkansas' "Top Work Places" by the Arkansas Democrat-Gazette and have earned a top ranking in the large business category multiple times since 2012. Our commitment to our employees' health, wellness, and education is just one reason why we've been recognized as a top employer.
Why Join arenaflex?
At arenaflex, we value our employees and offer a range of benefits and incentives to support their well-being and career growth. Some of the perks you can expect include:
- Tuition reimbursement to support your education and career development
- Access to our on-site gym, Club Blue, to promote exercise and wellness
- Healthy eating options at our on-site cafeteria, Green Leaf Grill
- Incentives for wellness education and exercise to support your overall health and well-being
- A family-friendly atmosphere where employees support and care for one another
- Opportunities to give back to our community through volunteer work and fundraising events
Responsibilities
As a Part-Time Customer Service Support Specialist, you'll be responsible for:
- Providing administrative support, including handling incoming faxes, reporting, maintaining databases, member correspondences, and maintaining inventory supplies and marketing materials
- Assisting customers with basic inquiries and needs, such as processing payments, taking messages, and directing calls
- Logging service inquiries and documenting relevant information
- Scheduling sales and service appointments for retail team members
- Conducting initial research on service inquiries and forwarding for appropriate handling
- Making deliveries to postal services
- Performing other duties as assigned
Requirements
To be successful in this role, you'll need:
- A high school diploma or equivalent
- At least one year of customer service experience, including dealing with customers via telephone and in-person
- Experience performing supportive functions in a customer-oriented environment
- Proficiency in general computer operations, including Microsoft Outlook, Word, and Excel
- Excellent customer service skills and the ability to multi-task
- Valid driver's license with an acceptable driving record
Security Requirements
This position is identified as level three (3) and requires the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. You'll be expected to adhere to the segregation of duties guidelines in the Administrative Manual to ensure errors or irregularities are prevented or detected on a timely basis.
Work Environment
This is a part-time, fully onsite role based in our Fayetteville, Arkansas location. You'll work in a fast-paced retail environment and be expected to travel for work within walking distance of your primary work assignment.
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking the link below. Apply Job! For more such jobs, please click here!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
Disclaimer
arenaflex is not responsible for any external links or websites. Please note that the links provided are for informational purposes only and are not affiliated with arenaflex. Apply for this job