UX Researcher - Bokun

Welcome to TripAdvisor, the world's largest travel platform! We are seeking a passionate and highly skilled UX Researcher to join our team and help us enhance the user experience for Bokun, our leading online booking and reservation software for tour and activity operators. As a UX Researcher, you will play a crucial role in understanding our users and their needs, and use this knowledge to drive the design and development of Bokun. If you are a curious and empathetic individual with a strong background in user research, we would love to hear from you. Join us and be a part of shaping the future of travel technology! Conduct user research to gather insights and understand the needs and preferences of Bokun users. Utilize various research methods such as surveys, interviews, and usability testing to collect data and analyze user behavior. Translate research findings into actionable recommendations for improving the user experience of Bokun. Collaborate with cross-functional teams including designers, product managers, and developers to implement user-centered design solutions. Monitor and track user feedback and behavior to identify areas for improvement and inform future design decisions. Develop and maintain a deep understanding of the travel industry and market trends to inform user research and design strategies. Communicate research insights and recommendations to stakeholders and advocate for the user's perspective in decision-making processes. Continuously evaluate and improve the research process to ensure efficiency and effectiveness in driving product improvements. Stay up-to-date with industry standards and best practices in user research and UX design. Act as a champion for user-centered design principles and promote a user-centric culture within the company.

TripAdvisor is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.