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Experienced Customer Management Associate Coordinator - Bridgeton

100% Remote Full-time Open now

At arenaflex, we're committed to delivering exceptional customer experiences that drive growth and satisfaction. As a Customer Management Associate Coordinator, you'll play a vital role in supporting our sales teams and customers across the Midwest region. If you're passionate about building strong relationships, leveraging technology, and driving business results, we want to hear from you.

Job Summary

We're seeking a highly organized and detail-oriented Customer Management Associate Coordinator to join our arenaflex team in Bridgeton. As a key member of our sales support team, you'll be responsible for executing all processes associated with promotions, pricing maintenance, and managing customer databases. You'll work closely with our Directors and Managers, cross-functional teams, and customers to ensure seamless communication and execution of sales initiatives.

Key Responsibilities

* Timely, accurate, and complete listing of arenaflex products and appropriate pricing and promotional allowances are maintained in internal arenaflex and external customer systems

  • Promotional calendars are updated and communicated accurately and timely to all relevant parties both internally with arenaflex and externally with the customer
  • Contracts supporting each customer and promotional event are completed in an accurate and timely manner and are communicated to all parties
  • Apply proficiency with spreadsheets and analytical skills to support Key Account Managers (KAMs) in assessing effectiveness of various programs and initiatives
  • Support Directors of Sales (DOS) and KAM team in the Midwest Region on various tasks and duties as required

Qualifications/Requirements

* High School diploma / GED

  • Demonstrated ability to prioritize, organize, and work effectively in a fast-paced environment
  • Ability to adapt to frequent changes in priorities and scheduled tasks
  • Advanced working knowledge of Microsoft Office applications in Excel and PowerPoint and proficient in Outlook and Word
  • Demonstrated ability to communicate effectively, both verbally and in writing, across multiple levels within the organization and with our customers
  • Demonstrated ability to establish and maintain relationships with employees at all levels in the organization
  • Demonstrated strong customer service orientation
  • Must be authorized to work in the United States

Essential Skills and Competencies

* Strong organizational and time management skills

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Proficiency in Microsoft Office applications, particularly Excel and PowerPoint
  • Analytical and problem-solving skills
  • Strong attention to detail and accuracy
  • Ability to work effectively in a team environment

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Management Associate Coordinator, you'll have opportunities to:

  • Develop your skills and knowledge in sales support, customer management, and data analysis
  • Work with cross-functional teams to drive business results and improve customer satisfaction
  • Participate in training and development programs to enhance your skills and competencies
  • Collaborate with senior leaders and subject matter experts to gain insights and best practices

Work Environment and Company Culture

arenaflex is a dynamic and inclusive organization that values diversity, equity, and inclusion. We're committed to creating a work environment that's supportive, collaborative, and fun. As a Customer Management Associate Coordinator, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package that includes:

  • A salary that reflects your skills and experience
  • Opportunities for bonuses and incentives
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Professional development opportunities and training programs

How to Apply

If you're a motivated and detail-oriented individual who's passionate about delivering exceptional customer experiences, we want to hear from you. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, respectful, and supportive of all employees. We're proud to be an equal opportunity employer and welcome applications from candidates of all backgrounds.

Relocation Eligibility

This position is not eligible for relocation assistance.

Job Type

This is a regular, full-time position.

EEO Statement

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, respectful, and supportive of all employees. We're proud to be an equal opportunity employer and welcome applications from candidates of all backgrounds.

Pay Transparency Statement

arenaflex is committed to transparency in compensation and benefits. We believe that fair compensation is essential to attracting and retaining top talent. Please view our Pay Transparency Statement for more information. Apply for this job

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