Director, SOC Assurance
Job Description:
- Manages and grows a book of business through renewals, cross sell/upsell by managing a dedicated team and collaborating in a matrixed environment
- Monitor the progress of the project and adjust as necessary to ensure successful completion of the project
- Responsible for the managed revenue and team utilization
- Lead project status meetings to include information for: schedules, data requirements, assignments
- Manages escalations of client engagements, ensuring delivery of quality products and services
- Maintains quality service by establishing and enforcing organization standards
- Resolves and intervenes on client/staff escalations
- Collaborates closely with sales team to drive strategic growth in payments organization
- Manage team, responsible for talent decisions regarding performance management, compensation and hiring
- Provide mentorship and coaching to team members in areas of audit, assessment, technical review, and writing
- Continuous professional development in maintaining industry specific certifications. Maintains strong depth of knowledge in the practice area
- Manage projects and team to achieve gross profit and revenue targets
- Provides scoping and pre-sales support during sales process
- Identifies practice sell-through opportunities and partners with sales
- Establishes strong relationships with named account base to grow accounts through renewal support and account planning
- Manages a team of 6-15
- P&L Responsibility – Gross Profit and Revenue (at least $3mil)
- Supports overall health of client accounts by partnering with leadership and sales to ensure clients are receiving a 5-star experience
- Leads QBRs (Quarterly Business Reviews) as part of the partnership with account management leadership and sales
- Develops internal workflow methodology, process improvements, templates and identifies opportunities for standardization
- Prepares white papers, blogs and case studies in partnership with marketing
Requirements:
- 8+ years of expertise in security frameworks and regulatory requirements (such as SOC 2, ISO, NIST, COBIT, HIPAA/HITECH, HITRUST or PCI)
- Experience working with technologies hosted via cloud computing environments (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform)
- Experience working with more than 1 security framework with the ability to identify efficiencies and streamline audit activities
- AWS Solution Architect or other CSP certification
- At least one of the following information security certifications (CISSP, CISM, Certified ISO 27001 Lead Implementer) and/or one audit certifications (CISA, GSNA, Certified ISO 27001 Lead Auditor/Internal Auditor, IRCA ISMS Auditor or higher, CIA)
- Possess any of the following certs: QSA, CISSP, CISA, CISM, CCSFP, HCISPP, CIPP
- Demonstrated strength in people leadership and ability to develop talent and manage performance
- Strong business acumen and ability to assess business metrics
- Exceptional Consulting and Account Management skills: ability to advise and challenge the status quo while building strong relationships
- Exceptional technical skills and knowledge
- The ability to evaluate the design and effectiveness of technology controls throughout the business cycle
- Exceptional written and verbal communication skills, with the ability to communicate succinctly, effectively, and instill confidence with internal stakeholders and external customers
- Widely understood as a trusted and credible advisor
- Self, team and thought leadership
- Diplomatic and broad minded
- Ability to facilitate and lead meetings to small or large groups with multiple levels of authority
- Understanding of the financials associated with projects and partner with project management and leadership to ensure there is appropriate management of resourcing and budget
- Understanding of the financials associated with the book of business to provide head count forecasting data and projections
- Manage and support growth and retention of the business
- Bachelor's Degree, or equivalent job experience
- Ability to travel up to 20%
Benefits:
- paid parental leave
- flexible time off
- certification and training reimbursement
- digital mental health and wellbeing support membership
- comprehensive insurance options
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