Experienced Customer Service and Sales Representative - Remote Opportunity at blithequark

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join our team of Customer Experience Champions at blithequark, a forward-thinking organization dedicated to helping individuals and organizations drive growth and achieve their goals.

About blithequark

At blithequark, we believe that business management is a continuous process that requires careful planning and goal accomplishment. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that drive results. With a focus on building strong relationships and delivering exceptional service, we've established ourselves as a trusted partner in the industry.

Join Our Team

As a Customer Service and Sales Representative at blithequark, you'll have the opportunity to work from home and enjoy a flexible, growth-oriented work environment. Our team is diverse, community-minded, and committed to helping our colleagues grow and develop their skills. We offer a range of benefits, including:

• FREE licensing course and paid study time
• All state licensing exam fees covered by blithequark
• Yearly renewal of license provided by blithequark
• Company-provided computer once you've secured your license
• Competitive performance bonus opportunities and benefits
• Flexible and growth-oriented study sessions
• Diverse and community-minded organization
• Knowledgeable, encouraging, supportive, and present leadership
• Career-growth and lots of learning opportunities for aspiring minds

What You'll Be Doing

As a Customer Experience Champion at blithequark, you'll be responsible for providing exceptional customer service and sales support to individuals and organizations across the country. Your primary responsibilities will include:

• Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
• Providing full lifecycle customer service and sales, including accepting inbound calls and making outbound calls to provide follow-up support
• Responding to customer inquiries with compassion and active listening, and selecting the best solution in an efficient manner
• Identifying additional needs customers may have and helping them to upgrade products or services

Why You? What You Bring

To succeed in this role, you'll need to possess:

• High speed internet access (>15 mbps)
• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• Ability to maintain and follow strict personal privacy for customer information
• Strong customer service orientation
• High school diploma or equivalent (with education, more is better)
• Handy with MS Windows and other computer applications

Physical and Mental Demands

The physical and mental demands of this role include:

• Operating a computer, phone, and other office machinery
• Driving to households and walking from car to household
• Thinking, learning, and concentrating effectively and frequently communicating with other people
• Frequently moving about inside and travel between households
• Ability to handle the stress associated with meeting frequent, multiple, and tight deadlines
• Ability to work a varied schedule, including evening and weekend hours based on project needs
• Consistent demonstration of mental stability and ability to have regular, reliable, and predictable attendance

Total Rewards Package

At blithequark, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package that includes:

• Competitive base salary
• Generous paid time off policy
• Merit-based annual increases
• Bonus opportunities
• Robust recognition program
• Competitive range of insurance plans (including health, dental, and life insurance)
• Access to retirement savings programs such as a 401(k) plan and a health savings account
• Financial assistance with infertility treatments
• Employee assistance program
• Numerous other offerings to support a healthy work-life balance

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per blithequark procedure 4.2.1.

Apply Now

If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity at blithequark. Click the link below to register your interest and take the first step towards a rewarding career with our team. Apply Job! Apply for this job