Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Inbound Customer Experience Specialist

Are you ready to embark on a thrilling career journey with blithequark, a global leader in the customer experience (CX) industry? We're seeking Seasonal Customer Service Representatives to join our dynamic team of experts who are passionate about delivering exceptional support experiences to our clients and their customers. At blithequark, we believe that small moments can have a significant impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

Why blithequark?

With over 20 years of experience in hiring for customer support roles, blithequark has revolutionized the application technology to benefit our customers and you! Our modernized platform ensures seamless communication and efficient issue resolution. As a Seasonal Customer Service Representative, you'll have the opportunity to work from home, enjoy a full-time schedule, and experience the flexibility of a seasonal role with the potential to become permanent. Our competitive compensation package includes $14/hour and incentive opportunities, making it an attractive career choice for those seeking growth and stability.

Responsibilities:

As an Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:

• Providing basic technical support via phone or chat to our valued customers
• Interacting and communicating effectively with a variety of customers to deliver an exceptional support experience
• Providing a memorable and delightful experience for our customers
• Working with our cutting-edge technology to resolve customer issues efficiently
• Collaborating with our team to ensure seamless communication and issue resolution
• Participating in ongoing training and development to enhance your skills and knowledge

Work with Us and You'll Enjoy:

* Working from home with the flexibility to create your own schedule

• Computer equipment provided to ensure you have the necessary tools to succeed
• Full-time schedule with the opportunity to become permanent
• Competitive compensation package, including $14/hour and incentive opportunities
• Hands-on, 100% paid training to equip you with the skills and knowledge needed to succeed
• Internal Mobility opportunities, with 84% of our managers promoted within
• Employee discounts and referral bonuses
• EverBetter wellness program to support your physical and mental well-being

Location Requirements:

* Must live in the United States

• Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
• Must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming

Qualifications:

* Flexible to the needs of the business

• Must have a High School Diploma or GED Equivalent
• 18 years of age

Equipment and Internet Requirements:

* Hardwired internet connection (no satellite or wireless)

• Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
• A Working Phone Line (Home Phone or Mobile)
• Home office must be a noise/distraction-free environment
• Desk and an ergonomic chair

About blithequark:

blithequark is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, blithequark combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. Get to know us at www.blithequark.com and connect with us on Facebook, LinkedIn, and Twitter.

Equal Employment Opportunity (EEO):

blithequark is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state, or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Apply Now:

Ready to join our dynamic team and embark on a thrilling career journey with blithequark? Apply now through our website: Apply Job! Apply for this job