Experienced Customer Care and Sales Representative – Work from Home Opportunity at blithequark
Are you a customer service enthusiast with a passion for sales and problem-solving? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? Look no further than blithequark, a global leader in innovative technology solutions, as we seek an experienced Customer Care and Sales Representative to join our Work from Home team.
About blithequark
For over 20 years, blithequark has been at the forefront of the tech solutions industry, helping consumers stay connected through cutting-edge technology. With a commitment to exceptional customer service, we've built a reputation as a trusted partner to 120 respected companies and 300 million customers worldwide. But what drives us is our people – we value team success and create a rewarding, collaborative work environment where each employee can maximize their talents and contributions.
The Role
As a Customer Care and Sales Representative at blithequark, you'll be the face of our company, providing exceptional customer service while selling our Connected Home product and other offerings to customers on every call. You'll engage with customers to understand their technology needs, identify opportunities to upsell new products and solutions, and troubleshoot problems to find resolutions. Your passion for selling services and solving problems will shine through in every interaction, making you a valuable asset to our team.
Key Responsibilities:
* Provide exceptional customer service while resolving customer inquiries about lost or damaged devices
- Sell our Connected Home product and other offerings to customers on every call
- Engage with customers to understand their technology needs and identify opportunities to upsell new products and solutions
- Troubleshoot problems and find resolutions to customer issues
- Meet or exceed sales targets and customer satisfaction goals
- Work collaboratively with team members to achieve business objectives
What We Offer:
* Competitive compensation: $20 per hour, with top 10% making $28.50 per hour
- Opportunity to earn up to 15% more than hourly pay peers through our Pay Per Experience compensation model
- Comprehensive benefits package, including medical, dental, and vision health coverage, vacation time, holiday pay, and a 401k plan
- Fun and casual work environment with a focus on team success and collaboration
- Ongoing training and development opportunities to help you grow in your career
- Flexible scheduling, including evenings, weekends, and holidays
Requirements:
* High school diploma or GED
- 6 months of previous customer service experience (call center preferred)
- 6 months to 1 year of sales experience
- Technical aptitude to pass our readiness assessment
- Willingness to submit and pass a pre-employment background investigation and drug screen
- Work from Home specific requirements:
+ A distraction-free workplace that meets our ergonomic standards + A hard-wired internet connection (Wi-Fi or hotspots are not allowed) + Minimum internet speed requirements: 10 Mbps download speed / 5 Mbps upload speed
What Makes You a Great Fit for Our Team:
* Patience and exceptional listening skills
- Ability to identify, understand, and upsell new products and solutions based on customer needs
- Dedication to troubleshooting problems and finding a resolution
- Confidence in multitasking
- A "challenge accepted" attitude
Why Join blithequark?
* Be part of a global leader in innovative technology solutions
- Work in a dynamic, fast-paced environment with opportunities for growth and development
- Enjoy a comprehensive benefits package and competitive compensation
- Collaborate with a talented team of professionals who share your passion for customer service and sales
- Make a real difference in the lives of our customers and partners
How to Apply:
If you're a motivated, customer-focused individual with a passion for sales and problem-solving, we encourage you to apply for this exciting opportunity. Visit our website to learn more about blithequark and submit your application today. Apply Now! Apply for this job