Experienced Czech Content Moderator or Customer Support Agent - Relocation Abroad Opportunity at blithequark

Are you a Czech-speaking professional looking to embark on an exciting international adventure? Do you want to build a stable career abroad with relocation support and a competitive salary? Look no further than blithequark, a dynamic and supportive organization that offers a unique blend of work-life balance, career growth opportunities, and a chance to explore new cultures. We are currently seeking highly motivated and skilled Czech-speaking professionals to join our team in Bulgaria, Portugal, and Greece. As a Content Moderator or Customer Support Agent at blithequark, you will have the opportunity to work in a fast-paced, international environment, interacting with customers and content creators from diverse backgrounds. If you are passionate about delivering exceptional customer experiences, ensuring online safety, and promoting a positive online community, we want to hear from you.

About blithequark

blithequark is a leading organization in the field of content moderation and customer support, dedicated to providing high-quality services to our clients. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community. We believe in fostering a supportive and inclusive work environment, where our employees can grow and develop their skills, while enjoying a healthy work-life balance.

Available Roles

We are currently hiring for the following roles:

• Customer Support Agent: As a Customer Support Agent at blithequark, you will be responsible for providing exceptional customer experiences, responding to customer inquiries, and resolving issues in a timely and professional manner.
• Content Moderator: As a Content Moderator at blithequark, you will be responsible for reviewing and moderating online content, ensuring that it meets our community guidelines and standards.

Position Details

* Languages Required: Czech (C1+) and English (B1-B2)

• Locations: Bulgaria, Portugal, Greece (including remote options)
• Contract Type: Permanent with full benefits, including medical insurance
• Relocation Support: Provided (flight and accommodation support in most locations)
• Salary: Between 1300-2200 euro/month (depending on the role and country), bonuses available

What We Offer

* Paid training: We provide comprehensive training to ensure that you have the skills and knowledge required to excel in your role.

• International and supportive work environment: Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community.
• Long-term career development: We believe in fostering a supportive and inclusive work environment, where our employees can grow and develop their skills, while enjoying a healthy work-life balance.
• Accommodation included for selected roles: We offer accommodation support for selected roles, making it easier for you to settle into your new location.
• Signing bonus available depending on the position: We offer a signing bonus to selected candidates, depending on the position.

Essential Qualifications

* Czech language proficiency: You must have a C1+ level of proficiency in Czech, with excellent written and spoken skills.

• English language proficiency: You must have a B1-B2 level of proficiency in English, with excellent written and spoken skills.
• Customer service experience: You must have experience in customer-facing roles, with a proven track record of delivering exceptional customer experiences.
• Content moderation experience: You must have experience in content moderation, with a proven track record of ensuring online safety and promoting a positive online community.

Preferred Qualifications

* Bachelor's degree: A bachelor's degree in a relevant field, such as communications, marketing, or psychology, is preferred.

• Customer service certifications: You may hold customer service certifications, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Experience Professional (CCEP).
• Content moderation certifications: You may hold content moderation certifications, such as the Certified Content Moderator (CCM) or the Certified Online Safety Specialist (COSS).

Skills and Competencies

* Excellent communication skills: You must have excellent written and spoken communication skills, with the ability to communicate effectively with customers and content creators.

• Problem-solving skills: You must have strong problem-solving skills, with the ability to resolve issues in a timely and professional manner.
• Attention to detail: You must have excellent attention to detail, with the ability to review and moderate online content accurately and efficiently.
• Cultural awareness: You must have a high level of cultural awareness, with the ability to understand and respect diverse cultural backgrounds.

Career Growth Opportunities and Learning Benefits

* Professional development: We offer comprehensive training and development programs, designed to help you grow and develop your skills in your role.

• Career advancement opportunities: We offer career advancement opportunities, with the potential to move into leadership roles or specialized positions.
• Learning benefits: We offer learning benefits, including access to online courses, workshops, and conferences.

Work Environment and Company Culture

* International and supportive work environment: Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for delivering exceptional results and promoting a positive online community.

• Flexible work arrangements: We offer flexible work arrangements, including remote work options and flexible hours.
• Wellness programs: We offer wellness programs, including access to fitness classes, meditation sessions, and mental health resources.

Compensation, Perks, and Benefits

* Salary: Between 1300-2200 euro/month (depending on the role and country), bonuses available

• Relocation support: Provided (flight and accommodation support in most locations)
• Accommodation included for selected roles: We offer accommodation support for selected roles, making it easier for you to settle into your new location.
• Medical insurance: We offer comprehensive medical insurance, including health, dental, and vision coverage.
• Paid time off: We offer paid time off, including vacation days, sick leave, and holidays.

How to Apply

If you are a motivated and skilled Czech-speaking professional looking to embark on an exciting international adventure, we want to hear from you. Please submit your application, including your resume and a cover letter, to: [email protected] WhatsApp: +39 334 619 6398 We look forward to hearing from you and exploring how you can contribute to our team at blithequark. Apply for this job