Experienced Customer Administrative Specialist - Government Sales and Account Management (Remote - Midwest)

Are you a highly motivated and results-driven individual with a passion for sales and customer administration? Do you have a knack for building strong relationships with clients and a keen understanding of key business drivers? If so, we invite you to join blithequark's dynamic team as a Customer Administrative Specialist, Government, in a remote role based in the Midwest. At blithequark, we are a leading provider of innovative solutions and services to the government sector, with a strong focus on customer satisfaction and excellence. Our team is comprised of talented professionals who share a common goal of delivering exceptional results and making a positive impact on our clients' lives. As a Customer Administrative Specialist, you will play a vital role in supporting our Civilian Markets team at the state and local levels, making outbound sales contact, pursuing sales leads, and maintaining customer records.

About blithequark

blithequark is a forward-thinking organization that is committed to innovation, collaboration, and continuous learning. We believe in creating a work environment that is inclusive, supportive, and empowering, where our employees can grow and thrive. Our company culture is built on a foundation of trust, respect, and open communication, and we are proud to be a leader in our industry.

Key Responsibilities

As a Customer Administrative Specialist, your primary responsibilities will include:

• Making outbound sales contact with government agencies and organizations at the state and local levels to promote our services and solutions
• Pursuing sales leads and developing new business opportunities
• Maintaining accurate and up-to-date customer records, including contact information, sales history, and account activity
• Collaborating with internal stakeholders to identify and pursue new business opportunities
• Analyzing sales data and market trends to inform sales strategies and improve results
• Developing and maintaining strong relationships with clients and stakeholders
• Providing exceptional customer service and support to ensure high levels of satisfaction and loyalty

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

• Basic functional knowledge and skills in selling and account management, including:

+ Understanding of key business drivers and market trends + Ability to develop and implement effective sales strategies + Strong communication and interpersonal skills + Ability to work independently and as part of a team

• Proficiency in the use of Salesforce and other internal operational systems, including:

+ Ability to navigate and utilize CRM software to manage customer relationships and sales activity + Familiarity with data analysis and reporting tools + Understanding of data security and compliance regulations

• Ability to present information in an appropriate style and make technical information clear, including:

+ Strong written and verbal communication skills + Ability to create engaging and informative presentations and reports + Understanding of adult learning principles and effective communication techniques

• Ability to persuade others/clients in standard situations, including:

+ Strong negotiation and influencing skills + Ability to build trust and rapport with clients and stakeholders + Understanding of conflict resolution and mediation techniques

Essential Qualifications

* Bachelor's degree in Business Administration, Marketing, or a related field

• 2+ years of experience in sales, account management, or a related field
• Proven track record of success in sales and customer administration
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects

Preferred Qualifications

* Master's degree in Business Administration, Marketing, or a related field

• 5+ years of experience in sales, account management, or a related field
• Experience working in the government sector or with government agencies
• Familiarity with Salesforce and other CRM software
• Certification in sales, account management, or a related field

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Ability to prioritize multiple tasks and projects
• Strong negotiation and influencing skills
• Ability to build trust and rapport with clients and stakeholders
• Understanding of adult learning principles and effective communication techniques
• Familiarity with Salesforce and other CRM software
• Certification in sales, account management, or a related field

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. We offer a range of career growth opportunities and learning benefits, including:

• Professional development programs and training initiatives
• Mentorship and coaching opportunities
• Opportunities for advancement and career progression
• Access to industry-leading tools and technologies
• Collaborative and supportive work environment

Work Environment and Company Culture

blithequark is a dynamic and inclusive organization that values diversity, equity, and inclusion. We are committed to creating a work environment that is supportive, empowering, and inclusive, where our employees can grow and thrive. Our company culture is built on a foundation of trust, respect, and open communication, and we are proud to be a leader in our industry.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Salary: $60,000 - $80,000 per year
• Benefits: Medical, dental, and vision insurance, 401(k) matching, and paid time off
• Perks: Flexible work arrangements, professional development opportunities, and access to industry-leading tools and technologies

How to Apply

If you are a motivated and results-driven individual with a passion for sales and customer administration, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and empowering, where our employees can grow and thrive. Apply for this job