Experienced Customer Service Coordinator – Remote Opportunity with blithequark
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? Look no further than this exciting opportunity to join blithequark as a Customer Service Coordinator in a fully remote capacity.
About blithequark
blithequark is a leading player in the airline industry, committed to providing unparalleled service to our customers while fostering a culture of inclusivity, diversity, and innovation. As a member of our team, you'll be part of a dynamic and supportive community that values your unique perspective and contributions. With a global network of over 6,800 daily flights to 365 destinations, the possibilities for growth and exploration are endless.
Why You'll Love This Job
As a Customer Service Coordinator, you'll be the face of blithequark, interacting with customers in a courteous, efficient, and professional manner. Your primary responsibilities will include:
- Promoting and selling air travel to the traveling public or freight forwarders
- Providing assistance with passenger check-in and load acceptance
- Interpreting authority's guidelines and requirements for domestic and international travel or shipment shipments
- Meeting and dispatching planes within set-up times
- Providing assistance to distressed passengers and customers
- Protecting business assets and revenue
- Ensuring a safe journey for all passengers
- Possessing the physical capability and dexterity to perform various job-related duties
- Using organizational skills to perform multiple tasks within a limited timeframe
- Being self-motivated and requiring minimal supervision
- Responding and assisting during safety and emergency situations
- Following internal and external regulations and procedures
- May be required to drive and operate air stairs to board and deplane passengers
- Responsible for the overall performance in the work location and may be required to lead and direct the work of other employees
- May be required to perform Passenger Operation Control capabilities, including air-to-ground communication and Tower capabilities
All You'll Need for Success
To excel in this role, you'll require:
- A high school degree or equivalent
- The ability to read, write, fluently speak, and understand the English language
- Bilingual language skills are required in some locations
- A valid driver's license as required by local authorities
- Must satisfy FAA background checks to qualify for unescorted access to airport security identification display areas (SIDA), if applicable
- Must be able to obtain suitable airport authority and/or US Customs security badges, if applicable
- Ability to work abnormal and/or prolonged hours, including weekends and holidays
- Must be willing to work on a regular and timely basis
What You'll Get
As a valued member of the blithequark team, you'll enjoy a range of benefits, including:
- Travel Perks: Explore the world with your family and friends on over 6,800 daily flights across our global network.
- Health Benefits: Access comprehensive health, dental, prescription, and vision benefits on day one, plus digital health visits, flexible spending accounts, and more.
- Wellness Programs: Stay healthy and happy with our wellness programs, offering the right tools, resources, and support to help you thrive.
- 401(k) Program: Available upon hire, with company contributions to your 401(k) plan after one year.
- Additional Benefits: Enjoy our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
Feel Free to Be Yourself at blithequark
At blithequark, we celebrate diversity and inclusion, with over 20 Employee Business Resource Groups connecting our team members to our customers, suppliers, communities, and shareholders. Our inclusive work environment is designed to help you reach your full potential and exceed the expectations of our diverse global customer base.
Simple Application Process
Ready to join the blithequark team? Click the "Apply Now" button and we'll be in touch soon! Apply To This Job Apply for this job