Experienced Customer Acquisition Specialist – Driving Business Growth through Exceptional Customer Experiences and Tech-Powered Innovation

Welcome to blithequark

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then the Specialist, Customer Acquisition position at blithequark is just the right place for you! As a global leader in customer experience and technology innovation, blithequark is committed to helping the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.

About the Role

As a Specialist, Customer Acquisition at blithequark, you will join an organically diverse team from 70+ countries where all members contribute and support each other’s success and wellbeing, proudly united as “game-changers.” In this role, you will be responsible for driving business growth through exceptional customer experiences and tech-powered innovation. You will work within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clients’ products/services, managing a high volume of customer engagements via phone and email, and providing accurate weekly, monthly, and quarterly sales forecasts.

Key Responsibilities

• Work within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clients’ products/services
• Manage a high volume of customer engagements via phone and email with a focus on meeting customer needs
• Provide accurate weekly, monthly, and quarterly sales forecasts
• Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements
• Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage
• Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date
• Undertake sales motions which may or may not include lead generation, lead conversion, health checks, and/or renewing contracts
• Deliver expert customer experiences…always with a smile

Career Growth and Personal Development

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. At blithequark, we believe in investing in our people and providing them with the training, technologies, and continuing support they need to succeed. We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. With about 80% of our managers and leaders promoted from within, you can be sure that there are plenty of opportunities for career growth and advancement.

Essential Qualifications

• 1+ years of experience working in a corporate or B2B sales capacity (preferred)
• Prior success in achieving personal and team sales quota/goals
• Experience in high-volume calling and learning new technologies
• Having a coachable and adaptable attitude, with excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Must reside in the United States or have a valid U.S. address for residence

Preferred Qualifications

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong customer service skills and ability to deliver exceptional customer experiences

What’s in it for You

At blithequark, we champion our people and invest in their success. As a Specialist, Customer Acquisition, you can expect:

• Starting wage ranges from $15.00/hr to $18.00/hr plus incentives
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• A range of other perks and benefits

Work Environment and Company Culture

At blithequark, we pride ourselves on our people-first, inclusive culture and our genuine sense of belonging. We believe in creating a work environment that is supportive, collaborative, and empowering, where all employees can thrive and reach their full potential. Our company culture is built on the values of respect, empathy, and inclusivity, and we strive to create a workplace that is welcoming and inclusive to all.

How to Apply

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences and driving business growth, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their “employer of choice.”

Equal Employment Opportunity

blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified candidates. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Request a Reasonable Accommodation

If you require a reasonable accommodation to apply for this role, please click here. We are committed to creating a workplace that is accessible and inclusive to all.

Conclusion

Join blithequark as a Specialist, Customer Acquisition and start your journey to a rewarding and challenging career. With our commitment to people-first, inclusive culture, and our genuine sense of belonging, you can be sure that you will be part of a team that values and supports your success. Apply today and discover why blithequark is the employer of choice for over 440,000 game-changers around the globe.