Lead Pharmacy Technician, Customer Service and Data Entry Specialist in a Dynamic and Supportive Environment at blithequark

Introduction to blithequark and the Role

Are you a motivated and experienced pharmacy technician looking to take the next step in your career? Do you thrive in leadership roles and have a passion for delivering exceptional customer service? blithequark, a leading healthcare company, is seeking a highly skilled and dedicated Lead Pharmacy Technician to join our team in Peabody, MA. As a Lead Pharmacy Technician, you will play a vital role in leading and supporting our front-end pharmacy technician team, ensuring the delivery of best-in-class customer support to our long-term care, assisted living, and chronic care customers.

Day in the Life of a Lead Pharmacy Technician at blithequark

In this dynamic and rewarding role, you will work closely with our team of pharmacy technicians, pharmacists, and other healthcare professionals to ensure the smooth operation of our front-end pharmacy services. Your day will be filled with a variety of tasks and responsibilities, including:

• Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation
• Troubleshooting and assisting with front-end processes and workflow issues to identify solutions and improve efficiency
• Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed to ensure the ongoing development and growth of our team members
• Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws
• Providing exceptional customer service and support to our customers, responding to inquiries, and resolving issues in a timely and professional manner
• Working alongside our pharmacists to ensure accuracy and attention to detail in all aspects of our pharmacy services

The Team and Rewarding Benefits at blithequark

At blithequark, we are committed to providing a supportive and inclusive work environment that allows our team members to thrive and grow. Our team is dedicated to delivering exceptional care and service to our customers, and we are passionate about making a positive impact in our community. As a Lead Pharmacy Technician at blithequark, you will enjoy a range of benefits, including:

• Competitive pay and comprehensive benefits package
• Paid training, tuition support, and cross-training opportunities to help you develop your skills and advance your career
• FREE business, leadership, and development courses to help you grow and succeed
• Employee discount programs and affordable benefits, including back-up child and elder care
• Up to $10,000 reimbursement for expenses related to building a family, including adoption, surrogacy, and doula services
• A dynamic and supportive work environment that values diversity, inclusion, and belonging

Required Qualifications and Skills

To be successful in this role, you will need to possess the following qualifications and skills:

• Verifiable High School Diploma or GED
• Certification, licensure, or registration as a pharmacy technician, or as required by state law
• One (1) or more years of experience as a pharmacy technician, with a strong understanding of pharmacy operations and customer service principles
• Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a team environment
• Strong attention to detail and ability to maintain accuracy and quality in all aspects of your work

Preferred Qualifications and Skills

While not required, the following qualifications and skills are preferred:

• Prior experience in the long-term care industry, with a strong understanding of the unique needs and challenges of this population
• PTCB National Certification, or willingness to obtain certification within a specified timeframe
• Experience with pharmacy automation and technology, including data entry and customer service systems
• Strong leadership and management skills, with the ability to motivate and inspire team members to achieve their best

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to helping our team members grow and develop in their careers. As a Lead Pharmacy Technician, you will have access to a range of training and development opportunities, including:

• Paid training and tuition support to help you advance your education and skills
• Cross-training opportunities to help you develop new skills and expertise
• Leadership development programs to help you build your leadership and management skills
• Opportunities for advancement and career growth within the company

Work Environment and Company Culture

At blithequark, we are proud of our dynamic and supportive work environment, which values diversity, inclusion, and belonging. Our team is passionate about delivering exceptional care and service to our customers, and we are committed to making a positive impact in our community. As a Lead Pharmacy Technician, you will be part of a team that is dedicated to:

• Delivering exceptional customer service and support to our customers
• Providing a supportive and inclusive work environment that values diversity, inclusion, and belonging
• Building strong relationships with our customers, team members, and community partners
• Continuously improving and innovating our services and operations to meet the evolving needs of our customers

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation and benefits package that recognizes the value and contributions of our team members. As a Lead Pharmacy Technician, you can expect:

• A competitive salary range, with opportunities for advancement and growth
• A comprehensive benefits package, including medical, dental, and vision coverage
• Paid time off and holidays, to help you relax and recharge
• Employee discount programs and affordable benefits, including back-up child and elder care
• Opportunities for professional development and growth, including paid training and tuition support

Conclusion and Call to Action

If you are a motivated and experienced pharmacy technician looking to take the next step in your career, we encourage you to apply for this exciting opportunity at blithequark. As a Lead Pharmacy Technician, you will play a vital role in delivering exceptional customer service and support to our customers, while also contributing to the growth and development of our team. With a competitive compensation and benefits package, opportunities for advancement and growth, and a dynamic and supportive work environment, this is an opportunity you won't want to miss. Apply now to join our team and start your journey with blithequark!