Experienced Work From Home Assistant Store Manager – Retail Operations and Customer Service
Are you a motivated and customer-focused individual looking for a challenging role in retail operations and customer service? Do you have a passion for delivering exceptional customer experiences and leading a team to achieve sales goals? We are seeking an experienced Work From Home Assistant Store Manager to join our team at Dollar General Corporation. As a key member of our store management team, you will be responsible for providing superior customer service, managing store operations, and driving sales growth.
About Dollar General Corporation
Dollar General Corporation has been a leading retailer in the United States for over 80 years, offering a wide range of products at everyday low prices. Our mission is to serve others by providing a convenient and welcoming shopping experience for our customers. We value our employees and strive to create a positive and inclusive work environment that fosters growth and development.
Job Summary
As an Assistant Store Manager, you will be responsible for assisting the Store Manager in maintaining a clean, well-organized store with a customer-first focus. You will provide superior customer service leadership, manage store operations, and drive sales growth. This is a remote work opportunity, and you will be responsible for managing the store in the absence of the Store Manager.
Key Responsibilities
* Provide superior customer service leadership, greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
- Open and close the store a minimum of two days per week.
- Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
- Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking, and rotating merchandise on shelves and building merchandise displays.
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
- Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices, and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
- Assist with management of the store in the Store Manager's absence.
Essential Qualifications
* Effective interpersonal, written, and oral communication skills.
- Ability to solve problems and deal with a variety of situations.
- Good organization skills with attention to detail.
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions and generate reports.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to drive own vehicle to the bank to deposit money.
Preferred Qualifications
* High school diploma or equivalent strongly preferred. One year of experience in a retail environment and six months supervisory experience preferred.
Work Environment and Physical Demands
* Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise, and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings, and travel to other Dollar General stores.
Career Growth Opportunities and Learning Benefits
As an Assistant Store Manager at Dollar General Corporation, you will have opportunities to develop your leadership skills, learn new retail operations and customer service techniques, and advance your career in a dynamic and growing company. We offer a comprehensive training program, ongoing coaching and feedback, and opportunities for professional growth and development.
Compensation, Perks, and Benefits
* Competitive salary
- Opportunities for career advancement and professional growth
- Comprehensive training program
- Ongoing coaching and feedback
- Opportunities for professional development and growth
- A positive and inclusive work environment
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering exceptional customer experiences and leading a team to achieve sales goals, we encourage you to apply for this exciting opportunity. Click the link below to submit your application. Apply To This Job
Simple Application Process
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