[Remote] Clinical AI Nurse SME

Note: The job is a remote job and is open to candidates in USA. PointClickCare is a leading health tech company focused on delivering exceptional care through innovative solutions. They are seeking a Clinical AI Nurse SME to provide subject matter expertise, assist with data labeling, and support the development of new offerings within the electronic medical record system. This part-time contract role requires a clinical background and offers flexible scheduling.

Responsibilities

• Provide PointClickCare subject matter expertise as a clinician who has documented within the electronic medical record, understands nursing process and documentation guidelines.
• Assist and complete labeling of clinical notes into defined categories for data input and standardized information gathering.
• Provide feedback and clinical expertise on workflows within the electronic medical record and documentation requirements as an end-user.
• Provide Clinical expertise to the Product organization to support the development of the new PCC offerings
• Work with a team of subject matter experts, ensuring that each is consistently adding value to the team and garnering feedback about process and work expectations.
• Serve as industry expert that can support industry insight to influence the specific process identified for work related needs with the assigned project Be able to research data sources and verify the validity of the information
• Work with team to analyze, collect, and create testable electronic data for information systems
• Collaborate and consult with others who utilize the data in the assigned projects to seek feedback and follow quality assurance guidelines
• Complete the required training as defined by security, clinical director and HR.

Skills

• Clinical background ( RN, NP) – at least 5 years' acute or LTPAC clinical experience, clinical software experience and predictive intelligence with an EHR preferred
• A general familiarity with how AI is being used in healthcare and understanding terminology such as LLM, NLP, hallucinations
• Strong organizational and project management skills
• Must be a self-starter and work independently
• Must be a multitasker with excellent communication skills who is energized by working in a complex, dynamic, and fast-paced environment
• Must have a working computer and internet and be willing to comply with technical requirements as outlined by our security and technical teams
• Possess strong proficiency in written and spoken English with professional communication skills and the ability to understand medical terminology
• Must be able to complete the required background check, contract period and follow HR policies while representing PCC and the period that follows based on policy
• Clinical software experience and predictive intelligence with an EHR preferred
• Experience in data labeling, supporting and servicing customers using a clinical software application is preferred
• Technical acumen or familiarity with the PointClickCare EHR is preferred but not required
• Passion for transforming healthcare

Education Requirements

• Clinical degree required; bachelor's degree preferred with proof of clinical license verification

Benefits

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!

Company Overview

• PointClickCare develops web-based products and services to help long-term care providers manage the complete lifecycle of resident care. It was founded in 1995, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is http://www.pointclickcare.com.

Company H1B Sponsorship

• PointClickCare has a track record of offering H1B sponsorships, with 13 in 2025, 11 in 2024, 11 in 2023, 17 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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