Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Join the blithequark Team and Elevate Your Career
Are you ready to embark on a thrilling journey with a global leader in the customer experience (CX) industry? Look no further than blithequark, the company behind the best experiences for 750+ of the world's leading brands. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be part of a dynamic team that's passionate about creating memorable moments for our customers and associates alike. At blithequark, we're not just looking for exceptional customer service representatives; we're seeking individuals who share our commitment to delivering exceptional experiences, fostering a culture of empathy and understanding, and driving innovation in the CX industry. If you're a motivated and customer-centric individual who thrives in a fast-paced, dynamic environment, we invite you to join our team and take your career to new heights.
Why blithequark?
As a global leader in the CX industry, blithequark has been a pioneer in creating memorable associate experiences for over 20 years. Our modernized application technology benefits our customers and associates alike, ensuring that every interaction is seamless and efficient. With a focus on creating positive moments for each other, our teams make a significant impact on our work experiences, customers, teams, and friends.
Responsibilities:
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for:
- Providing basic technical support via phone or chat to our valued customers
- Delivering an exceptional support experience that exceeds customer expectations
- Interacting and communicating effectively with a diverse range of customers
- Creating memorable and delightful experiences that leave a lasting impression
What You'll Enjoy:
* Working from the comfort of your own home, with the flexibility to manage your schedule
- Computer equipment provided, including a monitor, to ensure you're equipped for success
- A full-time schedule with the opportunity to become permanent
- Competitive hourly rate of $14/hour, with incentive opportunities to boost your earnings
- Hands-on, 100% paid training to ensure you're equipped with the skills and knowledge needed to succeed
- Internal mobility opportunities, with 84% of our managers promoted within
- Employee discounts and referral bonuses to reward your hard work and dedication
- EverBetter wellness program to support your physical and mental well-being
Location Requirements:
To be eligible for this role, applicants must reside in one of the following states:
- Alabama
- Arkansas
- Florida
- Georgia
- Iowa
- Idaho
- Indiana
- Kansas
- Kentucky
- Louisiana
- Michigan
- Minnesota
- Missouri
- Mississippi
- North Carolina
- North Dakota
- Nebraska
- New Mexico
- Nevada
- Ohio
- Oklahoma
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Wisconsin
- West Virginia
- Wyoming
Qualifications:
To succeed in this role, you'll need:
- A high school diploma or GED equivalent
- 18 years of age
- Flexibility to meet the needs of the business
- A strong commitment to delivering exceptional customer experiences
Equipment and Internet Requirements:
To ensure a seamless and efficient experience, you'll need:
- A standalone monitor (19 inches)
- A hardwired internet connection (no satellite or wireless)
- Required internet speed of 5.0 Mbps Down/ 5.0 Mbps Up
- A working phone line (home phone or mobile)
- A noise/distraction-free home office environment
- A desk and an ergonomic chair
About blithequark:
As a global leader in the CX industry, blithequark has a presence in 45 countries, supporting over 9 million customer conversations every day in 60 languages. We combine innovative thinking and digital solutions with the expertise and empathy of our employees to create unforgettable experiences for our customers and associates alike.
Join the blithequark Team:
If you're a motivated and customer-centric individual who's passionate about delivering exceptional experiences, we invite you to join our team and take your career to new heights. Apply now and become part of a dynamic team that's shaping the future of the CX industry. Apply Job!
Equal Employment Opportunity:
blithequark is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply for this job