Senior Manager - Accomplice Experience & Strategic Development at Starbucks ($35/Hour, Remote Opportunity)
Join the Starbucks Team as a Senior Manager - Accomplice Experience & Strategic Development
At Starbucks, we're not just about serving coffee; we're about creating a culture of belonging, fostering human connection, and making a positive impact on the communities we serve. As a Senior Manager - Accomplice Experience & Strategic Development, you'll play a pivotal role in shaping the future of our accomplice (employee) experience, driving strategic growth, and leading cross-functional teams to achieve our vision of having the best workplaces in retail.
About the Role
We're seeking a highly motivated and experienced Senior Manager to lead our Accomplice Experience Advancement Center in Seattle, WA, with the flexibility to work remotely. As a Sr. Procedure Mgr, you'll be responsible for reimagining the retail accomplice experience, driving strategic development, and collaborating with various stakeholders across the organization.
Key Responsibilities
- Lead the team in exploring complex and ambiguous issues, identifying innovative solutions to test and learn
- Drive strategic problem-solving efforts to identify key opportunities, develop hypotheses, and design necessary research
- Collaborate with cross-functional teams to develop and implement new solutions, experiments, and experiences, from concept to testing and learning
- Design and manage projects to ensure alignment with strategic priorities, business objectives, and desired accomplice outcomes
- Conduct research and issue resolution to inform recommendations to organizational and project leadership
- Craft compelling stories with data and insights that engage leaders, accomplices, and stakeholders
- Adapt to changing needs, proactively identifying and resolving issues and risks blocking progress for Accomplice Experience workstreams
- Enjoy working with a dynamic team and have a clear ability to drive business forward as part of a highly collaborative team, while upholding Starbucks' core values
Essential Qualifications
To succeed in this role, you'll need:
- 7-10 years of experience in a leadership role, with a proven track record of driving team management and career development
- A passion for strategy development, workforce development, and future vision development
- Experience with design thinking, management consulting, and corporate strategy
- Demonstrated strategic program leadership with experience working on complex, large-scale transformational projects
- Ability to apply knowledge of program and project execution in a highly matrixed, cross-functional environment, driving and influencing others
- Skills in systems thinking, with the ability to understand the interconnectedness of the organizational framework and choose the right levers to drive desired outcomes
- Strong facilitation and coordination skills, including the ability to communicate clearly and concisely with accomplices and leaders
- Results-oriented in a dynamic and uncertain environment, with the ability to be self-directed and drive cross-functional conversations, elevate risks, and drive alignment across the business
- Strong problem-solving skills and a relentless drive for quality and truth, grounded in insights, data, and analysis
- Experience supporting work plans, timeline management, and business packaging
Preferred Qualifications
While not required, the following qualifications will make you a more competitive candidate:
- Experience working in a retail or customer-facing environment
- Familiarity with Starbucks' culture and values
- Background in organizational development, talent management, or a related field
What We Offer
As a part of the Starbucks team, you'll enjoy a comprehensive compensation and benefits package, including:
- Competitive salary ($35/hour)
- 100% tuition coverage through our Starbucks College Achievement Plan
- Health coverage with various plans to choose from
- Stock and savings programs, including our equity reward program, Bean Stock
- Flexible scheduling and opportunities for paid time off
Visit starbucksbenefits.com for more details on our benefits package.
Our Culture
At Starbucks, we're committed to creating a culture of belonging, where every accomplice feels valued, respected, and empowered to make a difference. We're passionate about fostering human connection, driving innovation, and making a positive impact on the communities we serve.
Why Join Starbucks?
By joining our team, you'll have the opportunity to:
- Drive business growth and innovation
- Develop your skills and expertise in a dynamic and supportive environment
- Collaborate with a talented and diverse team of professionals
- Make a positive impact on the lives of our customers and the communities we serve
- Enjoy a comprehensive compensation and benefits package
Ready to Apply?
If you're a motivated and experienced leader ready to drive business growth and innovation, we encourage you to apply now! We're excited to review your application and discuss this opportunity further.