Experienced Data Entry Clerk – Energy Services Program Support

Are you a detail-oriented and organized individual with a passion for making a positive impact in your community? Do you thrive in a dynamic and collaborative work environment? If so, we invite you to join blithequark, a non-profit human services agency dedicated to fostering community growth, providing essential services, and promoting holistic well-being in Fitchburg, MA. At blithequark, we are committed to creating a workplace that values your well-being and personal growth. Our team is united by a shared passion for making a lasting impact, and we are seeking an experienced Data Entry Clerk to play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

About blithequark

blithequark is a non-profit human services agency that has been serving the community for years. Our mission is to enhance the lives of individuals and families by providing essential services, promoting holistic well-being, and fostering community growth. We are dedicated to creating a workplace that values diversity, equity, and inclusion, and we are committed to making a meaningful difference in the lives of those we serve.

Position Overview

As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is a full-time remote position that requires a high level of attention to detail, excellent organizational skills, and the ability to work independently in a fast-paced environment.

Essential Duties and Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications and Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Strong organizational and time management skills.
• Excellent attention to detail and ability to maintain confidentiality.
• Ability to work independently in a fast-paced environment.
• Proficiency in Microsoft Office and Google Suite.
• Experience with database management systems, including Monday.com.

Preferred Qualifications and Skills

* Experience working with diverse populations, including low-income families and individuals.

• Knowledge of energy assistance programs and services.
• Experience with data entry and management systems.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.

Benefits and Perks

* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.

• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

Why Join blithequark?

* Make a meaningful difference in the lives of individuals and families in our community.

• Work in a dynamic and collaborative environment with a team of passionate professionals.
• Enjoy a range of fantastic benefits and perks that support your well-being and personal growth.
• Take advantage of opportunities for professional development and career advancement.
• Be part of an organization that values diversity, equity, and inclusion.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about making a positive impact in your community, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion, and we are dedicated to making a meaningful difference in the lives of those we serve. Apply for this job