Control Systems Engineer Manager - Automation and Technical Support at Amazon (Remote)
Job Summary
Are you a highly skilled Control Systems Engineer looking for a challenging and rewarding role? Do you have a passion for automation and technical support? Look no further than Amazon's Control Systems Engineer Manager position! As a leader in the field of e-commerce and technology, Amazon is seeking a talented individual to join our team in Ohio, USA. In this role, you will be responsible for leading a team of Control Systems Specialists and Engineers, providing technical support and guidance on material handling control systems, and driving process improvements to optimize equipment performance.
About Amazon
At Amazon, we believe that every day is still Day 1. We're committed to being the most customer-centric company in the world. To achieve this, we need talented, smart, and driven individuals who can help us innovate and improve our operations. As a Control Systems Engineer Manager at Amazon, you will be part of a dynamic team that is shaping the future of automation and technical support.
Key Responsibilities
- Lead and plan work activities for Control Systems Specialists/Leads to achieve goals and objectives of North America Client Satisfaction groups
- Collaborate with building Operations, Projects Engineering, FC Start-up Team, Backend Programming groups, Pros group, and Safety in supporting MHE systems optimization and project execution
- Understand, maintain, and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks
- Monitor MHE metrics and partner with maintenance/operations to resolve system performance issues and provide analysis across all operations
- Provide first-level escalation support for Control Systems Specialists/Leads during and after business hours, troubleshooting locally and remotely
- Escalate downtime situations to vendors or headquarters for assistance to restore equipment operation
- Coach Control Systems Technicians (CST) and Control Systems Leads (CSL) within your assigned building
- Participate in Failure Investigation and Incident Review processes and implement process improvements or retraining to prevent future occurrences
- Apply subject matter expertise in material handling and electrical systems to maximize engineering utilization of systems
- Perform, Use, and provide analysis building System Evaluations to assess material handling system performance
- Collaborate with other building Operations management, equipment vendors, and parts suppliers to plan and coordinate new technology installations
Essential Qualifications
- Bachelor's degree or +2 years of Amazon Blue Badge/FTE experience
- Ability to work flexible schedules/shifts/regions, including weekends, evenings, and holidays
Preferred Qualifications
- Experience with electrical theory, Mechatronics, Controls components, automated equipment
- Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
- Experience identifying, maintaining, troubleshooting, and modifying Engine Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
- Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
- Experience interpreting, editing, and creating mechanical and electrical drawings
- Experience identifying, maintaining, and using SCADA systems and KPIs
- Knowledge of programming, such as RSLogix5000 studio, FT View, and other controls software platforms
- Experience with Robotics work cells and its control systems
- Ability to lead others in a technical role and collaborate with all levels of management
Skills and Competencies
To succeed in this role, you will need:
- Strong technical skills in material handling control systems, including PLC/PC controllers and industrial networks
- Excellent problem-solving and analytical skills
- Strong communication and leadership skills
- Ability to work in a fast-paced, dynamic environment
- Strong attention to detail and ability to multitask
Career Growth Opportunities and Learning Benefits
At Amazon, we are committed to the growth and development of our employees. As a Control Systems Engineer Manager, you will have opportunities to:
- Develop your technical skills through training and mentorship programs
- Lead and manage a team of Control Systems Specialists and Engineers
- Collaborate with cross-functional teams to drive process improvements and innovation
- Participate in Amazon's leadership development programs
Work Environment and Company Culture
At Amazon, we strive to create a work environment that is inclusive, diverse, and supportive. Our company culture is built on the principles of:
- Customer obsession
- Ownership
- Invent and simplify
- Are right, a lot
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Bias for action
- Frugality
- Earn trust
- Dive deep
- Have backbone; disagree and commit
- Deliver results
Compensation, Perks, and Benefits
We offer a competitive salary of $28/hour, as well as a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
- Flexible work arrangements, including remote work options
- Opportunities for career growth and professional development
Conclusion
If you are a motivated and talented Control Systems Engineer looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity at Amazon. As a Control Systems Engineer Manager, you will have the chance to lead a team of Control Systems Specialists and Engineers, drive process improvements, and innovate in the field of automation and technical support. Don't miss this chance to join our team and help shape the future of Amazon!