Senior Full Stack Application Support Executive - Remote Opportunity with Coca Cola
Join the Coca Cola Team as a Senior Full Stack Application Support Executive
We are excited to announce a new opening for a highly skilled and experienced Senior Full Stack Application Support Executive to join our team remotely. As a key member of our support team, you will be responsible for providing top-notch support for our BackOffice applications, including SAP, Concur, and other critical systems. If you have a passion for delivering exceptional service, a strong technical background, and excellent problem-solving skills, we encourage you to apply for this exciting opportunity.
About Us
Coca Cola is a leading global beverage company that has been a household name for over a century. Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction. We are committed to providing our customers with the best possible experience and are always looking for talented individuals to join our team.
Job Summary
As a Senior Full Stack Application Support Executive, you will be responsible for providing support for our BackOffice applications, including SAP, Concur, and other critical systems. You will work closely with our IT team to ensure the smooth operation of our systems, troubleshoot issues, and implement solutions to improve system performance. This is a fully remote opportunity, and we are looking for someone who is self-motivated, organized, and able to work independently.
Key Responsibilities
- Provide support for BackOffice applications, including SAP, Concur, and other critical systems
- Troubleshoot issues and implement solutions to improve system performance
- Work closely with IT team to ensure smooth operation of systems
- Develop and implement proactive maintenance plans to prevent system downtime
- Collaborate with cross-functional teams to identify and resolve system issues
- Manage and maintain data master catalogs within SAP, Concur, and Ariba
- Develop and implement automation scripts using RPA tools
- Provide excellent customer service and support to internal stakeholders
- Manage contracts with service providers and ensure SLA compliance
- Measure and report on team performance and system metrics
Essential Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3-5 years of experience in application support, preferably in a BackOffice environment
- Strong technical skills in SAP, Concur, and Ariba
- Excellent problem-solving and analytical skills
- Strong communication and customer service skills
- Bilingual (English/Spanish)
Preferred Qualifications
- Master's degree in Information Technology, Digital Transformation, or Cloud Computing
- More than 5 years of experience in application development and support
- Experience with RPA tools, API development, and microservices architecture
- Knowledge of SQL, ABAP, Java, and Mulesoft
- Experience with DataLake and Data Factoring
Skills and Competencies
- Strong technical skills in SAP, Concur, and Ariba
- Excellent problem-solving and analytical skills
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Adaptability and willingness to learn new technologies and processes
Career Growth Opportunities and Learning Benefits
At Coca Cola, we are committed to the growth and development of our employees. We offer a range of training and development programs, including mentorship, coaching, and leadership development. Our employees have access to a wide range of learning resources, including online courses, workshops, and conferences.
Work Environment and Company Culture
We offer a flexible and remote work environment that allows our employees to work from anywhere. Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction. We value diversity and inclusion and strive to create a work environment that is welcoming and inclusive to all employees.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including health insurance, retirement savings, and paid time off. Our employees also have access to a range of perks, including flexible work arrangements, professional development opportunities, and employee recognition programs.
Conclusion
If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Senior Full Stack Application Support Executive, you will have the opportunity to work with a leading global company, provide support for critical systems, and develop your skills and expertise. We look forward to hearing from you!