Commercial Lines Account Manager - Small Business Unit - Remote - Florida - World Insurance Associates

Join the Team at World Insurance Associates: A Leader in Insurance Solutions

World Insurance Associates is a dynamic and innovative insurance organization that offers top-notch products and services from major providers, combined with personalized attention from local agents. With a strong presence in the industry, we have established ourselves as one of the fastest-growing insurance brokers in the U.S., boasting over 2,200 employees across more than 260 offices in North America. Our expertise spans personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

About the Role: Commercial Lines Account Manager - Small Business Unit

We are seeking an experienced and highly skilled Commercial Lines Account Manager to join our Small Business Unit team in a remote capacity. As a key member of our team, you will play a vital role in driving our mission to deliver exceptional client management and retention. If you have a passion for insurance and a proven track record in commercial account management, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Client Management: Effectively manage a high-volume book of insurance business, ensuring all required tasks are completed accurately and on time.
• Relationship Building: Grow client loyalty by building positive relationships, providing high levels of advocacy, excellent service, and professional communication.
• Policy Administration: Handle renewals, service requests, claims, billing, and new policies with attention to detail and a focus on customer satisfaction.
• Market Knowledge: Maintain a thorough understanding of markets and their appetites, underwriting guidelines, submitting and procedures.
• Application Review: Review all applications, policies, endorsements, and audits for accuracy and completeness.
• Renewal Management: Coordinate expiration lists with department managers to obtain renewal business information and ensure seamless transitions.

Requirements and Qualifications:

• Education: Bachelor's degree or equivalent work experience preferred.
• Experience: Minimum of three years of commercial account management experience required.
• Licenses and Certifications:
  • Property & Casualty License required.
  • 2-20 license required for Florida residents.
• Technical Skills:
  • Strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Experience with agency management software, such as Applied/Epic, is preferred.
• Soft Skills:
  • Ability to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven with a sense of urgency and ability to meet deadlines.
  • Effective written and verbal communication, including active listening and problem-solving skills.
  • Ability to multitask, prioritize, and use discretion when handling sensitive information.
  • Maintain a professional demeanor and positive attitude in a fast-paced environment.

What We Offer:

At World Insurance Associates, we are committed to providing our employees with a supportive and dynamic work environment that fosters growth and development. Here are some of the benefits and perks we offer:

• Competitive Salary: A competitive salary package that reflects your skills and experience.
• Remote Work: The opportunity to work from home or a remote location, providing flexibility and work-life balance.
• Career Growth: Opportunities for professional growth and development within our organization.
• Comprehensive Benefits: Access to comprehensive benefits, including medical, dental, and vision coverage.
• Paid Time Off: Paid time off and holidays to recharge and relax.
• Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to our team.

Our Culture and Values:

At World Insurance Associates, we celebrate and support our differences. We believe that a diverse and inclusive work environment allows our employees, products, and community to flourish. We are committed to equal employment opportunities and make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability.

How to Apply:

If you are a motivated and experienced commercial lines account manager looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.

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We Look Forward to Hearing from You:

World Insurance Associates is an equal opportunity employer and welcomes applications from diverse candidates. We are excited to review your application and discuss this opportunity further.