Experienced Investigation Support Quality Control Specialist – Remote Investigative Operations

Are you a detail-oriented and analytical individual with a passion for quality control and investigative services? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we encourage you to apply for the Experienced Investigation Support Quality Control Specialist position at Frasco, a leading provider of investigative services for the insurance industry.

About Us

At Frasco, we pride ourselves on delivering accurate, high-quality investigation services to meet our clients' expectations. Our team of experts is dedicated to providing exceptional support to our clients, and we're committed to fostering a culture of excellence, innovation, and collaboration. As a remote Investigative Support Specialist, you'll play a critical role in ensuring the quality and integrity of our investigative reports, working closely with our regional managers, service line directors, and team members to drive results.

Job Summary

We're seeking an experienced Investigation Support Quality Control Specialist to join our team on a full-time basis. As a key member of our investigative operations team, you'll be responsible for editing investigative reports for formatting, spelling, and grammatical issues, ensuring they comply with company standards. You'll also alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures. This is an exciting opportunity to join a dynamic team and contribute to the success of our clients.

Key Responsibilities

* Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client-ready when finalized

• Alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process
• Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports
• Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
• Work closely with team members, regional managers, and service line directors to ensure seamless communication and collaboration

Requirements

* Associate's or Bachelor's degree preferred; minimum of High School Diploma

• Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information
• Ability to edit investigative reports to ensure they are written in a clear and concise manner utilizing proper grammar and spelling
• Self-motivated, self-directed, and ability to work independently and in a team environment
• Ability to switch between tasks based on volume, due dates, and organizational priorities
• Ability to maintain confidentiality of information
• Strong organization and time management skills with ability to prioritize and multitask
• PC literate, including MS Office products

Essential Skills and Competencies

* Excellent attention to detail and analytical skills

• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Strong organizational and time management skills
• Ability to maintain confidentiality of information
• Proficiency in MS Office products, including Word, Excel, and Outlook

Preferred Qualifications

* Experience in investigative services or a related field

• Knowledge of investigative policies and procedures
• Experience working in a remote environment
• Familiarity with case management systems

Career Growth Opportunities and Learning Benefits

At Frasco, we're committed to investing in our employees' growth and development. As an Experienced Investigation Support Quality Control Specialist, you'll have opportunities to:

• Develop your skills and expertise in investigative services and quality control
• Collaborate with experienced professionals in the field
• Participate in training and development programs to enhance your knowledge and skills
• Contribute to the success of our clients and drive results

Work Environment and Company Culture

As a remote Investigative Support Specialist, you'll work from the comfort of your own home or office, with the flexibility to manage your schedule and work environment. Our company culture is built on a foundation of excellence, innovation, and collaboration, with a focus on delivering exceptional results for our clients. We're committed to fostering a positive and inclusive work environment, where every employee feels valued, respected, and supported.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• $17 - $19 per hour, commensurate with experience
• Full-time benefits, including:

+ Paid Time Off and Paid Holidays + Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts + 401K with Company Match

How to Apply

If you're a motivated and detail-oriented individual with a passion for quality control and investigative services, we encourage you to apply for the Experienced Investigation Support Quality Control Specialist position at Frasco. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job