Sales Training & Content Specialist - Dropbox

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! 

About the Sales Training & Content Specialist - Dropbox

MarketStar is looking for a Sales Training & Content Specialist to support our Dropbox team. As an Instructional Designer, you will play a pivotal role in creating engaging and effective learning experiences. You will collaborate with subject matter experts to design, develop, and implement instructional materials that meet the needs of diverse learners

Location: Utah – Remote

What Will You Do?

• Obtain a thorough understanding of products, tools, and processes

• Create polished and engaging content to be distributed to a global team

• Utilize a variety of media, including text, graphics, videos, images, and quizzes to create engaging, interactive content

• Work cross-functionally with the Training, Quality and Enablement, and Leadership team to identify gaps and training needs to ensure we have high-quality, accurate, and up-to-date training materials

• Supervise administration of various learning management systems

• Continually audit, edit, update, and refine existing training content to ensure accuracy of information and organized learning platforms

• Apply instructional design concepts to develop adult learning content in a remote, online environment

• Synthesize both technical information and soft-skill techniques for internal audiences

• Support onboarding and development of new employees

• Design and facilitate virtual training sessions to support professional development

• Regularly communicate work status and issues to supervisor

• Work with Biz Ops/Data Analysts, and Leadership teams to create assessment instruments to measure the effectiveness of instructional materials

What Will You Need to Succeed?

• Bachelor’s degree in related field or comparable work experience preferred

• (1) years of experience with content creation, training, or related field

• Demonstrated understanding and proficiency with educational and design concepts (i.e., instructional design, LMS management, adult learning principles, e-learning)

• Self-motivated and resourceful, with the proven ability to multi-task

• Strong organization skills with the ability to handle multiple projects simultaneously with attention to detail

• Strong written and verbal communication skills

• Ability to collaborate with subject matter experts and key stakeholders

• Team player / collaborative style / innovative

• Flexibility to adapt to changing business needs and learning environments

What We Offer: 

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: 

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off policy 

• Paid medical leave

• Child/Dependent care reimbursement 

• Education reimbursement

• 401k match, hardship loan program, access to financial wellness advisor

• Comprehensive healthcare coverage including medical, dental, and vision 

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] assistance.

Originally posted on Himalayas