Sr Manager, Same Day Delivery Operations Excellence

Join Our Team and Shape the Future of Ultra-Fast Shopping Experiences

We're seeking an experienced and ambitious Sr Manager to lead our Same Day Delivery Operations Excellence team, driving the success of our ultra-fast shopping experience for clients in North America. As a key member of our Quick and Regional Logistics (R2L) association, you will be responsible for network delivery cost and customer experience, leveraging your expertise to make a significant impact on our business.

Job Summary:

• Competitive salary: $25/hour
• Immediate start date available
• Full-time employment with a private company
• 8-hour workdays
• Location: Nashville, USA (remote work options available)

As a Sr Manager, you will lead a team of 10+ program managers, establishing and reviewing daily and weekly metrics on last-mile business performance. You will develop and maintain the SSD strategy and playbook for improving last-mile delivery cost and quality, building and maintaining relationships with cross-functional teams, including Amazon Flex, Finance, Delivery Operations Tech, and Field Operations.

Key Responsibilities:

• Manage a team of 10+ program managers
• Establish and review daily and weekly metrics on last-mile business performance
• Develop and maintain the SSD strategy and playbook for improving last-mile delivery cost and quality
• Build and maintain relationships with cross-functional teams
• Present business performance to key executive and VP leaders

Essential Qualifications:

• 3+ years of team management experience
• 3+ years of supply chain expertise
• MBA

Preferred Qualifications:

• Experience delivering cross-functional projects
• Experience analyzing and communicating results to senior management
• Experience defining and executing program requirements
• Experience owning program strategy and end-to-end delivery
• Experience working with, presenting to, and influencing senior leaders up to VP level

We Want to Hear From You!

If you're a motivated and experienced professional looking to make a significant impact, don't hesitate to apply. Join our team and let's build the future together.

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