Join Our Team: Remote Benefits Verification Representative - Buffalo Grove, IL

Unlock a Rewarding Career with CVS Health/Specialty as a Benefits Verification Representative, where you'll play a vital role in ensuring seamless healthcare experiences for our patients. This full-time, remote opportunity offers a competitive salary, comprehensive benefits, and a dynamic work environment. As a Benefits Verification Representative, you will serve as a liaison between patients, healthcare professionals, and insurance carriers, utilizing your expertise to resolve insurance-related issues and process patient prescription orders efficiently.

As a key member of our team, you will work in multiple systems and portals, handle inbound and outbound calls, and embody our heart at work behaviors to deliver personalized patient experiences. If you possess excellent computer navigation skills, strong interpersonal skills, attention to detail, and a solution-oriented mindset, we encourage you to apply for this exciting opportunity.

About the Role

• Act as a liaison between patients, healthcare professionals, and insurance carriers to resolve insurance-related issues
• Utilize healthcare industry expertise to efficiently process patient prescription orders for on-time delivery
• Handle inbound and outbound calls related to patient benefits and insurance
• Work in multiple systems and portals to manage patient information and insurance details

Requirements

• Must live within 75 miles of Buffalo Grove, IL
• 1+ years of experience in a healthcare environment, with experience in medical insurance, benefits verification, or medical billing
• 1+ years of experience with Windows-based applications like Microsoft Office (Outlook, Excel, Teams, Word)
• 1+ years of computer keyboarding experience and skills
• Direct/hardwired internet connection to a modem/router within 10 feet of the computer with a minimum download speed of 25 mbs and upload speed of 3 mbs

Nice-to-Haves

• Pharmacy or Healthcare Benefits experience
• Previous experience working with Prior Authorizations
• Experience with various insurance plans (PPO, HMO, EPO, POS, Medicare, Medicaid)
• Experience reading and understanding medical policy information
• Experience receiving inbound calls and making outbound calls to explain insurance benefits
• Knowledge of using Avaya-One X, Availity, Change HealthCare, and/or CoverMyMeds

What We Offer

• Competitive salary ($18.38/hr)
• Comprehensive benefits package, including medical, dental, vision insurance, and more
• 401(k) retirement savings plan and Employee Stock Purchase Plan
• Fully-paid term life insurance, short-term and long-term disability benefits, and well-being programs
• Education assistance, free development courses, and CVS store discount
• Paid Time Off (PTO) and paid holidays

How to Apply

Our application process is simple: apply online and complete our Virtual Job Tryout (VJT). We look forward to hearing from you!

Apply To This Job

Your Future Starts Here

Don't miss out on this exciting opportunity to join our team and start building a rewarding career with CVS Health/Specialty. Apply now and take the first step towards a brighter future!