Remote Care Management Supervisor - Lead with Compassion and Excellence

Join our vibrant community and thrive in a rewarding role that combines leadership, care management, and community outreach! As a Care Management Supervisor, you will play a vital role in leading our non-clinical staff in addressing the medical and psychosocial needs of our members, providing resources and linkages to government programs, social services, and community resources. Enjoy a competitive salary, comprehensive benefits, and the flexibility of a remote work arrangement after a 90-day onboarding period.

We are seeking a highly skilled and motivated individual to supervise a team of care management staff, overseeing caseloads, providing guidance and support, and driving program improvement. If you have a strong background in care management, excellent communication skills, and a passion for leading cross-functional teams, we encourage you to apply.

Job Description:

The successful candidate will be responsible for:

• Leading and supervising a team of care management staff, providing guidance, support, and performance feedback
• Overseeing caseloads, ensuring timely communication with members, providers, and community-based organizations
• Providing training, resolving staff issues, and identifying areas for program improvement
• Collaborating with management to perform annual reviews, disciplinary actions, and goal setting
• Establishing and sustaining relationships with community systems to facilitate linkage, referral, advocacy, and follow-up
• Assisting with member concerns and grievances, and participating in internal and external audits

Skills and Qualifications:

To be successful in this role, you will need:

• Excellent communication, negotiation, and interpersonal skills
• Ability to work effectively in a cross-functional team environment
• Strong computer literacy and skills
• Self-motivation to seek knowledge and improve personal and professional performance
• Regular attendance and a strong work ethic

Preferred qualifications

• Master's degree
• Spanish language proficiency (strongly preferred)

What We Offer:

In return for your hard work and dedication, we offer:

• Competitive hourly rate ($25.00 per hour)
• Comprehensive benefits, including 401(k) matching and paid time off
• Flexible remote work arrangement after a 90-day onboarding period
• Opportunities for professional growth and development

Work Schedule:

This is a part-time position, with no more than 24 hours per week, and an 8-hour shift. No weekends or overtime required.

We Encourage You to Apply!

Even if you don't feel like a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team and make a difference in the lives of our members.

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