Unlock Your Potential as a Client Insights Manager at Jungle Scout

Join Our Mission to Empower Amazon Sellers and Brands

We're seeking a highly skilled and innovative Client Insights Manager to drive business growth and deliver exceptional customer experiences. As a key member of our Professional Services team, you'll play a vital role in expanding our collaborative and customer-focused approach, increasing Annual Recurring Revenue (ARR) through net new Annual Contract Value (ACV) and enhancing the Renewal Rate of our existing customer base.

About the Role:

As a Client Insights Manager, you'll be responsible for presenting customized insights to customers, collaborating with cross-functional teams, creating tailored deliverables, analyzing data, and developing executive-level presentations. You'll also act as an expert in Amazon Growth, Amazon Advertising, Market Intelligence, and more, innovating new ways to address customer needs through professional services.

Key Responsibilities:

• Presentation and delivery of customized insights to customers, both in-person and virtually
• Collaboration with sales, data analysts, engineers, and customer success teams to meet the needs of our professional services clients
• Creation of tailored deliverables based on customer requirements and business goals
• Data analysis and development of executive-level presentations for live customer engagements
• Expertise in Amazon Growth, Amazon Advertising, Market Intelligence, and more
• Innovation of new ways to address customer needs through professional services

Technical Requirements:

• Technical expertise with APIs, Data Cloud, Snowflake, and related technologies
• Proficiency in Microsoft Office, Google Suite, PowerBI, and other tools as needed

Who You Are:

• A technical expert with a strong background in data analysis and manipulation
• A concept simplifier who excels at synthesizing and simplifying complex concepts for diverse audiences and formats
• A strategic and structured problem solver with excellent communication skills
• A data master with experience in generating insights and communicating findings to executive audiences
• An autonomous individual who thrives in environments where you can take initiative and work independently
• A builder who enjoys creating and developing solutions from the ground up

Bonus Points:

• Experience working in the services organization of a data-driven company
• Expertise in areas like Amazon, advertising, e-commerce, or Walmart
• Adaptability and a growth mindset in a fast-paced, constantly evolving environment
• Relationship-building skills with a focus on creating long-lasting customer relationships

What We Offer:

• A competitive salary and bonus structure tied to performance
• Equity investment in our long-term success
• A remote-first culture with flexible work arrangements
• A growth culture with opportunities for skill development and career advancement
• Comprehensive health benefits and retirement program
• Paid parental leave policy and flexible time off

About Jungle Scout:

Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting over $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. We're a remote-first company with a diverse team of professionals working hard to help our customers achieve success.

Diversity, Equity, and Inclusion:

We prioritize diversity, equity, and inclusion, recognizing the value of different experiences, backgrounds, and cultures. We hire intentionally, with this in mind, and are committed to creating a diverse environment.

How to Apply:

Don't miss out on this exciting opportunity to join our team as a Client Insights Manager. Apply now and take the first step towards unlocking your potential and driving business growth with Jungle Scout.