Unlock Insights, Drive Magic: Consumer Insight Analyst

Join the Disney Experiences team as a Consumer Insight Analyst and help create the Disney difference! We're seeking a talented and driven individual to join our Consumer Insights, Measurement, and Analytics (CIMA) organization, based in our vibrant Celebration, Florida office, with flexible remote work options.

At Disney Experiences, we make magic happen. Our motto is at the heart of everything we do. As a Consumer Insight Analyst, you'll play a crucial role in enabling and inspiring our leadership teams to measure the magic of our products and experiences. You'll be part of the Walt Disney World (WDW) Consumer Insight Team, driving business growth and long-term consumer loyalty by uncovering valuable insights and trends.

About the Role

As a Consumer Insight Analyst, you'll be responsible for analyzing and reporting data from various sources to inform business decisions. Your primary focus will be on understanding guest behaviors and preferences, driving demand, and maximizing the guest experience across our four Theme Parks, Water Parks, Resorts, and Disney Springs.

Key Responsibilities

• Process, analyze, and report data from various sources to identify trends and insights
• Develop and maintain complex spreadsheets and data sets using Microsoft Excel
• Create compelling presentations and data visualizations using PowerPoint and Tableau
• Translate data into actionable insights and recommendations for stakeholders
• Collaborate with cross-functional teams to drive business growth and improvement

Requirements

Basic Qualifications

• 1+ year of relevant experience in market research, business analytics, or strategic planning
• Experience in quantitative research design, analysis, and interpretation
• Proficiency in data analytics, including management and manipulation of large data sets using statistical software (e.g., SAS, SQL, SPSS)
• Strong Microsoft Excel skills, with ability to develop and manipulate complex spreadsheets and data sets
• Excellent written and verbal communication skills
• Ability to handle multiple projects simultaneously and adapt to changing priorities

Preferred Qualifications

• Familiarity with Walt Disney World Resort business, guest experience, and products
• Experience in theme parks, hospitality, or entertainment
• Experience with Tableau, Snowflake, Python, and/or R
• Master's degree in business and/or data analytics field of study

What We Offer

As a Disney Experiences team member, you'll enjoy:

• Competitive salary and benefits package
• Opportunity to work with a talented and dynamic team
• Flexible work arrangements, including remote work options
• Professional development and growth opportunities

Apply Now!

We encourage you to apply, even if you don't feel like a perfect match. We're looking for great people to join our friendly team. Apply To This Job