Customer Experience Banker - Remote

Join Our Team: Empowering Customer Relationships and Financial Growth

At Workwarp, we're dedicated to creating a welcoming and inclusive environment where our team members thrive and make a meaningful impact on our customers' lives. As a Customer Experience Banker, you will play a vital role in delivering exceptional customer service, identifying financial goals and needs, and recommending banking products and services that help our customers achieve their objectives.

Key Responsibilities:

• Provide excellent customer service, resolving issues and addressing concerns in a timely and professional manner.
• Develop a deep understanding of consumer deposit products and educate customers on their features and benefits.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals.
• Collaborate with customers to understand their financial goals and recommend suitable banking products and services.
• Adhere to operational, security, risk, and regulatory policies and procedures.
• Demonstrate expertise in sales, customer service, relationship management, banking, communication, and presentation.

Requirements:

• High School Diploma or GED required; Bachelor's Degree preferred.
• Minimum 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role.
• Preferred experience in customer service in banking, financial services, or goal-driven retail sales.
• Cash handling skills and comfort with technology, such as mobile services and online banking services.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and inclusive team environment.
• Professional growth and development opportunities.
• Flexible remote work arrangement.

Why Join Us?

At Workwarp, we value our team members and empower them to make a difference in our customers' lives. We believe in fostering a culture of inclusivity, respect, and empathy. If you're passionate about delivering exceptional customer experiences and driving financial growth, we encourage you to apply for this exciting opportunity.

Apply Now and join our team of dedicated professionals!