Customer Service Representative - Luxury Retail (Remote)
Unlock Your Career Potential with TTEC! Join our team as a Customer Service Representative - Luxury Retail, working remotely in the USA. Enjoy the flexibility and freedom of a remote role while making a difference in the lives of luxury retail customers. We're offering a competitive salary and a comprehensive benefits package to attract top talent.
At TTEC, we're dedicated to bringing humanity to business. As a Customer Service Representative - Luxury Retail, you'll be part of an award-winning team that's passionate about delivering exceptional customer experiences. Our Great Place to Work certification in the United States is a testament to our amazing culture, team, and purpose.
Job Summary
As a Customer Service Representative - Luxury Retail, you'll provide personalized support to customers of an iconic global luxury retail brand. You'll utilize your fashion sense and exceptional service skills to help customers shop, resolve questions about their orders, and address issues with white-glove treatment.Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers and resolve customer issues
- Make recommendations on products or services to close sales
Requirements
- Appreciation for high fashion brands and haute couture
- 1 year or more of customer service experience
- 1 year or more post-secondary education OR 2 years equivalent work experience
- Problem-solving skills for mid-to-high level customer service issues
- Computer experience and high-speed internet (> 15 mbps)
- Headset (USB wired or compatible)
- Smartphone or device running iOS or Android
What We Offer
- Base wage starting at $16 per hour plus performance bonus opportunities
- Comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives
- Supportive career and professional development
- Inclusive culture and community-minded organization
- Global team of curious lifelong learners guided by our company values
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
At TTEC, we're committed to ensuring your success throughout your career. From training to individualized coaching and thousands of free courses, we're invested in your growth. Our community is here for you as one dynamic, global family.About TTEC
We're a global company that's all about making customers happy. Since 1982, we've helped iconic and hypergrowth brands build engaged, pleased, and profitable customer experiences powered by humanity and technology.Apply now and join our team as a Customer Service Representative - Luxury Retail! Apply To This Job
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