Job Title: Remote EMS Dispatcher - Patient Care Champion

Join Our Team and Shape the Future of Patient Care! As a Remote EMS Dispatcher at Essentia Health, you will play a vital role in ensuring seamless communication and efficient patient transportation. This is a unique opportunity to invest in your future and contribute to a healthcare organization that values its employees.

Our ideal candidate is a motivated and compassionate individual with excellent communication skills, the ability to multitask, and a calm demeanor under pressure. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply now!

Job Summary: We are seeking a skilled EMS Dispatcher to join our team at Essentia Health in Duluth, MN. As a Remote EMS Dispatcher, you will be responsible for dispatching ground transportation teams, communicating with referring and receiving physicians, and ensuring effective communication with various stakeholders. This role requires a strong understanding of emergency medical services, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities

• Dispatch ground transportation teams and follow flights during transport
• Communicate with referring and receiving physicians, nursing staff, 911 dispatch centers, and EMS personnel
• Multi-task while maintaining effective communication skills in stressful situations
• Relay medical information to hospital departments and direct authorities to the appropriate place on campus
• Monitor video and intrusion systems and dispatch internal patient transportation
• Respond to Lifeline emergency calls and enter data into database systems for information gathering and report generation

Requirements

• EMT-Basic certification or equivalent with current licensure in Minnesota or Wisconsin
• Ability to complete EMT-Basic and obtain licensure in Minnesota or Wisconsin within one year from date of hire

Benefits

• Tuition Reimbursement/Assistance Program
• Paid Personal Leave
• 401k (with Essentia Health annual match)
• Life and Disability Insurance options
• Adoption Assistance
• Employee wellness program
• Medical & Dental insurance options

Work Environment

• Remote work option available
• Shift rotation: Day/Eve/Night Rotation (United States of America)
• Shift start and end times: 0700, 1500, and 2300
• Weekends: every other
• Holidays: Yes
• Call obligation: No

Apply Now: If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.