Manager, Order & Invoice Resolution - Remote

Join Our Team: Elevate Healthcare Delivery with Lifepoint Health

We're seeking a talented and experienced Manager, Order & Invoice Resolution to lead our remote team in driving success in order and invoice resolution. As a valued member of our team, you'll play a critical role in ensuring seamless operations and exceptional care delivery across our network of 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care.

About Us

At Lifepoint Health, we're dedicated to serving communities nationwide by providing exceptional care. Our mission is to make communities healthier, and we believe in the power of our talented teams to shape a healthier future. We offer a competitive compensation package, including a salary of $ [insert salary range], 401k, flexible PTO, generous Employee Illness Benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program.

Job Summary

The Manager, Order and Invoice Resolution will develop and run campaigns and programs to reduce match exceptions, lead a team focused on resolving quantity, price, and receiving holds, and support escalated issue resolution with key suppliers and sites.

Key Responsibilities

• Lead a team focused on resolving quantity, price, and receiving holds that prevent supplier payments
• Support escalated and complex issue resolution with key suppliers and sites
• Manage team and workflow with daily KPIs on volume, aging of work in process, and resolution types
• Develop and run campaigns and programs to reduce match exceptions
• Maintain regular and reliable attendance
• Perform other duties as assigned

Requirements

• Bachelor's Degree in Supply Chain Operations or related field
• Minimum 3-5 years of experience in Supply Chain Operations in a hospital/healthcare environment
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA)
• Skilled in the application of policies and procedures
• Knowledge of Business Office Standards and Recommended Practices

What We Offer

• Competitive salary and benefits package
• Opportunity to make a meaningful impact in healthcare delivery
• Collaborative and dynamic remote work environment
• Professional growth and development opportunities

Apply Now

Don't hesitate to apply if you don't meet every single requirement. We value a great attitude and a willingness to learn. Submit your application today!