Senior Technical Writer
The Technical Writer will be responsible for producing high-quality documentation that contributes to the overall
success of projects. The Technical writer will collaborate with talented software developers and technical staff
who work collaboratively with clients.
Main responsabilities
- Work closely with the software development team to produce high-quality, clear, and concise technical documentation for both users and developers.
- Take initiative to improve the developer experience by testing tools and services, investigating problems, and channeling feedback into high-quality, impactful documentation.
- Accurately prioritize documentation, from the layout of content on a page to finding its accurate place in the entire documentation taxonomy, with search optimization in mind
- Define standards and style guidelines that help other writers and engineers.
- Plan and develop a wide range of information products for software, including guides, tutorials, Web-based help systems and specifications.
- Research, write, proofread, edit and translate end-user manuals and online help.
- Create screenshots and illustrations using graphic tools. Assist in the design of documentation templates and the development of group tools.
- Work in an agile development environment and gather information for a writing assignment from a variety of sources, including development, QA, project, and product managers.
- Manage multiple projects and deliverables.
- Improve existing onboarding and education processes with documentation, helping engineers get quickly up to speed.
- Use wireframe tools such as Adobe XD or Balsamiq.
- Other duties assigned.
- Bachelor's or master's degree in a relevant field.
- 5+ years of experience writing user and developer-facing documentation and other forms of technical content.
- Experience writing for web, software, hardware, or cloud technologies.
- Experience producing Power Point Presentation for stakeholders.
- Experience with Confluence and Lucid Charts.
- Excellent written and verbal communication skills.
- Ability to independently create, organize and structure documents.
- Proven ability to write technically accurate, concise, and detailed content.
- Design and analytical abilities.
- Ability to create graphics using tools such as Lucid chart and other editing software for graphics.
- Provides recommendations to continuously improve technical writing in the organization.