Remote Pharmacy Technician - Prior Authorizations

Launch Your Career with CVS Health: Join Our Team as a Pharmacy Technician - Prior Authorizations (Remote) We're seeking a highly skilled and dedicated Pharmacy Technician to join our team, working from the comfort of your own home. As a Pharmacy Technician - Prior Authorizations, you will play a vital role in delivering exceptional patient care and ensuring seamless communication with healthcare providers, pharmacies, and members. With a competitive salary range of $17.00 - $28.46 per hour, this is an exciting opportunity to take your career to the next level.

At CVS Health, our purpose is to bring our heart to every moment of your health. We're committed to delivering human-centric healthcare that is personal, convenient, and affordable. Our Heart At Work Behaviors empower our colleagues to transform our culture, drive innovation, and make a meaningful impact on the lives of our patients.

Job Summary: As a Pharmacy Technician - Prior Authorizations, you will be responsible for handling inbound calls, faxes, and electronic prior authorization (ePA) requests, providing professional and courteous phone assistance to all callers. You will maintain accurate and timely documentation, transfer clinical questions to our pharmacist team, and assist with other duties as needed.

Key Responsibilities:

• Effectively manage work volume, handling inbound calls, faxes, and ePA requests with professionalism and courtesy (40%)
• Comply with departmental, company, state, and federal requirements to ensure accuracy of information (40%)
• Communicate with internal groups regarding determination status and results (10%)
• Elevate clinical inquiries to the pharmacist team as needed (5%)
• Perform other duties as assigned, including outbound calls, fax sorting, and email management (5%)

Requirements:

• 6+ months of customer service or pharmacy technician experience
• Basic computer skills, including Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint, Visio)
• Ability to multitask, utilize multiple system applications, and maintain confidentiality of protected healthcare information (PHI)
• Excellent written, verbal, grammar, and listening communication skills
• Ability to adapt to changing workflows and priorities

What We Offer:

• Competitive salary range: $17.00 - $28.46 per hour
• Comprehensive benefits package, including medical, dental, and vision coverage
• 401(k) retirement savings plan, Employee Stock Purchase Plan, and term life insurance
• Well-being programs, education assistance, and free development courses
• Paid Time Off (PTO), vacation pay, and paid holidays

How to Apply: If you're ready to take your career to the next level and join a team that is dedicated to delivering exceptional patient care, apply now and let's discuss how you can become a vital part of our success story.