RTG Assistant Property Manager (Jackson, TN)

COMPANY OVERVIEW Realty Trust Group (RTG) is a national leader in providing comprehensive real estate solutions for the healthcare industry. With a team of over 140 dedicated professionals, we serve clients in more than 35 states across the country. Our objective, accountable, and trusted expertise enables us to deliver innovative solutions in healthcare real estate through a comprehensive range of services, including advisory, development, transactions, operations, and regulatory compliance. We are honored to have received the "Best Places to Work" recognition from Modern Healthcare for four consecutive years, a testament to our unwavering commitment to fostering an exceptional work environment that values the well-being and professional growth of our employees. Furthermore, RTG was recently named a "Best in Business" company and ranked among the Top Healthcare Development Companies by Modern Healthcare, solidifying our position as a leader in the industry. In addition to our accolades, we currently manage a portfolio of over 23 million square feet of healthcare assets and have successfully completed healthcare transactions totaling more than $3 billion, reinforcing our expertise and reputation in the industry. With offices in Nashville, Knoxville, and Johnson City, TN; Atlanta, GA; Tampa, FL; Houston, TX; and Greensboro, NC, we are well-positioned to deliver exceptional services tailored to the diverse needs of our clients nationwide. For more information about RTG and our innovative healthcare real estate services, visit www.realtytrustgroup.com. Stay connected with us on Facebook and LinkedIn for the latest industry insights and company updates. JOB DESCRIPTION and RESPONSIBILITIES The Assistant Property Manager is responsible for assisting the Property Manager and/or Senior Property Manager in organizing and coordinating the activities of properties within a portfolio, including physical property management, financial and budget reporting, and tenant relations. This position may have oversight of 1-2 assets directly while assisting Property Manager and/or Senior Property Manager with his or her assigned portfolio. Specific responsibilities include:

• Assist in developing and maintaining positive tenant relations by creating and sustaining good will between landlord and tenant by providing consistently responsive quality services.
• Assess tenant satisfaction and create and implement action plans to improve this metric.
• Collaborate on preparation and administration of operating and capital budgets, manage expenses to ensure that the property meets or exceeds budget expectations, and develop monthly reports documenting the results.
• Assist in preparing monthly reporting and budgets to client, as well as be responsible for other necessary reports, forms, and required documents as instructed.
• Assist in implementing internal departmental policies and procedures, physical property procedures, controls, and checklists. Enforce rules and regulations of properties and their respective leases.
• Maintain current service agreements, vendor certificates of insurance, tenant emergency notification information, building life safety and security procedures building certificates of occupancy, warranty manuals, and other records as required by assigned properties. Secure appropriate bids, negotiate, and administrate service contracts.
• Monitor vendor performance with authority to recommend necessary changes if performance metrics are not met.
• Monitor and coordinate the completion of work orders. Conduct required maintenance follow up to ensure inspections and work orders are addressed satisfactorily and timely. Provide assistance as required in coordinating and monitoring construction, tenant improvement, capital, and property renovation projects.
• Acquire a working knowledge of all operations and financial policies, procedures, reporting and systems.
• Provide a wide range of support, including administrative, to a Senior or Property Manager.
• Coordinate and assist with tenant move-ins and move-outs.

COMPETENCIES

• Must work well together and in a professional team environment.
• Adaptable.
• Strong communicator.
• Detail oriented.
• Organized.
• Problem solver.
• Multi-tasker.
• Self-starter.
• Able to accept constructive criticism.
• Timely decision-maker.

EDUCATION AND EXPERIENCE

• High school graduate. Associate's or Bachelor's degree is preferred. Active real estate license is required, and a professional designation (CPM or RPA) is preferred.
• Commercial Property management, facilities management, and/or brokerage experience or equivalent preferred.
• Proficient with Microsoft Office Suite. Experience in Yardi Property Management software preferred. Experience with MLS platforms and other real estate databases (CoStar, LoopNet).

ALLOCATION OF TIME

• Client / Project Work – 95%
• Administrative –5%

Travel typically not required, except to visit RTG regional offices as needed for training, teambuilding, or other specific initiatives. BENEFITS RTG offers a competitive compensation package, including an incentive compensation plan, health, life and long-term disability insurance; 401(k) with company matching; and profit sharing. Apply tot his job Apply To this Job