Hilton Hotel Senior Sales Manager Hybrid or On-Site - Franchise
About the position Be a part of something bigger. Join a family. Become a Hotelitarian! We're hotel people -Hotelitarians- a team of curious, courageous thinkers and doers dedicated to helping one another thrive. At Valor, our relationships with our guests are emotional and our relationships with our Hotelitarians are cultural. At Valor, we are Reimagining Hospitality with PRIDE, by being Passionate, Real, Inspiring, Dynamic and Excellent. Since 2012, Valor has reimagined hospitality, with our feet on the ground, our sleeves rolled up and our eyes on the details. People are at the heart of what we do. And not just any people; people who value and believe that they can make an impact regardless of how tall the task. We are obsessive about hospitality, we take accountability and initiative, we value one another, we listen and we make bold & ambitious decisions. Does this sound like you? Join our growing, global team and learn what it means to be part of Valor!
Responsibilities
- Responsible for the development and performance of all sales activities in assigned market.
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- Develop and implement a business plan and sales strategy for the market that ensures attainment of sales goals and profitability.
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- Attend daily meetings virtually or in person when possible and work closely with property leadership to ensure customer success.
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- Work closely with Sales Team and Sales Admin to coordinate site tours when working remotely, client meetings, and other essential sales functions.
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- Detail contracts, follow established turnover procedures, and introduce CSM for all assigned group bookings.
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- Review Kalibri Reports with DOSM weekly to identify possible opportunities.
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- Communicate regularly with booked groups to ensure Customer Success, Excellent Execution, accuracy in Event Orders, Billing, and high return rate.
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- Develop a marketing strategy to analyze historical, current and future hotel/market trends and create a selling strategy.
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- Identify business opportunities by being aware of prospective clients and evaluating their position in the marketplace.
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- Target high revenue sales calls to ensure successful direct sales program.
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- Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval.
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- Maximize current hotel key accounts by identifying and capturing those that offer revenue growth.
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- Produce monthly reports/sales forecasts to evaluate current/potential markets and sales trends.
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- Exhibit a positive and involved team attitude to all hotel departments.
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- Champion a hospitable culture that promotes a healthy and productive format of serving others with excellence.
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- Develop customer profiles and maintain an effective trace system.
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- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel departments.
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- Maintain well-documented, accurate, organized and up-to-date file management system.
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- Develop strong customer relationships through frequent communication.
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- Focus on revenue-producing activity and selling time by a strategic plan.
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- Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.
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- Develop awareness and reputation of the hotel and the brand in the local community.
Requirements
- Two to four-year college degree or equivalent education/experience.
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- Previous sales experience required; hotel experience preferred.
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- Ability to perform critical analysis and manage wide-range of information.
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- Extensive knowledge of negotiating and sales procedures associated with the hotel industry.
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- Excellent oral, written and presentation skills sufficient to produce sales and marketing communication.
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- Ability to delegate, manage manpower and organize complex projects.
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- Communicate information and hotel services to management, staff and guests.
Nice-to-haves undefined
Benefits
- Salary range from $70,000
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- Hybrid position within 200-mile travel radius.
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- 40-60% Travel Required.
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