Brokerage Operations Associate

Vouch is a modern insurance provider dedicated to the innovation economy. As a Brokerage Operations Associate, you will play a key role in supporting clients through brokerage operations workflows, enhance value during the customer journey, and assist with service-related inquiries and requests.

Requirements

• 2+ years experience in a fast-paced and customer service-oriented work environment
• 1+ year of experience in an insurance-related role
• Active/Current Property and Casualty License
• Strong communication and organizational skills
• Strong attention to detail both with written communication and data
• Driven by solving problems and turning them into opportunities for improvement
• Dependable, positive, and action-oriented with excellent follow-through skills
• Able to deal well with ambiguity and maintain composure in complex situations
• Independent problem-solver and confident in seeking help when needed
• Ability to track, prioritize and drive high volumes of policy servicing requests

Benefits

• Competitive compensation and equity packages
• Health, dental, and vision insurance
• Parental leave
• Flexible vacation time
• Wellness allowance ($80/month)
• Technology allowance ($100/month)
• Professional Development ($500/Yr)
• Home office setup (One-time $500)
• L&D: Partnerships with Ethena, Hone, and monthly Lunch & Learns
• Employee Groups: Vouch supports various employee groups to foster an inclusive, equitable workplace
• Wellbeing: Voucher’s have access to many wellbeing perks, including Calm, Peloton, Headspace, Fetch, OneMedical, SoFi, etc.
• Annual performance reviews with quarterly check-ins

Originally posted on Himalayas