Engineering Manager, ChatGPT Growth

About the Team

The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.

About the Role

We are looking for an experienced and strategic engineering leader to guide our efforts around user growth for ChatGPT. As part of this, your team will improve discoverability, onboarding and the new user experience, social features, and more through strategic bets and rapid experimentation.

In this role, you will

• Hire and manage a diverse, high-performing engineering team

• Improve discoverability, onboarding and the new user experience, social features and more

• Define and track progress against key user growth metrics via rapid, data-driven experimentation

• Coach engineers to uplevel their impact

• Create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think

You might thrive in this role if you

• Have 10+ years of experience in engineering, including 6+ years of experience in engineering management

• Have experience building and leading growth engineering in a fast-paced environment

• Care deeply about diversity, equity, and inclusion, and have a track record of building inclusive teams

• Take pride in both rapid experimentation and in building delightful, reliable product experiences

• Have a strong track record of coaching engineers to achieve their peak potential

• Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary

• Have experience closing competitive candidates for your team, and the ability to craft and convey compelling visions of the future

• Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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