Revenue Operations Executive - LATAM

About Wati

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Our Backing Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.WhatsApp.

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✨ Why This Role Matters

As our first Revenue Operations hire in LATAM, you'll play a pivotal role in helping us scale our go-to-market (GTM) engine across the region. This is a foundational position that sits at the intersection of strategy, systems, and execution.

You’ll work closely with our global Core RevOps team to align on tools, data, and processes—then localize and adapt them for maximum impact in the LATAM market. Your work will ensure our Sales, Marketing, and Customer Success teams in the region are equipped to thrive.

This is an opportunity to build from the ground up, drive meaningful impact, and shape how Wati grows in one of our highest-priority markets.

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What You’ll Be Doing

• Regional GTM Enablement: Support Sales, Customer Success, and Partnership teams in LATAM by optimizing workflows, tools, and performance tracking.
• Localization of Tools Processes: Collaborate with the centralized Core RevOps team to adapt global systems for LATAM, ensuring relevance, usability, and compliance.
• BAU Execution: Own all day-to-day RevOps functions in the region—ensuring accurate execution, timely delivery, and operational consistency.
• Tech Stack CRM Management: Maintain data integrity in HubSpot and other GTM tools. Implement regional customizations to improve usability and efficiency.
• Process Optimization: Identify inefficiencies across the customer journey and implement scalable, localized improvements to reduce friction and boost productivity.
• Strategic Projects: Lead or contribute to cross-functional initiatives including tool rollouts, system integrations, and performance analysis.
• Training Enablement: Create and deliver training materials adapted for LATAM teams to ensure effective onboarding and tool adoption.

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What Success Looks Like

• LATAM teams are equipped with localized tools, processes, and insights to operate at peak efficiency.
• Cross-functional workflows are aligned with global standards but optimized for regional needs.
• Data is clean, consistent, and actionable across systems.
• You’re seen as a trusted advisor and go-to partner for the LATAM GTM teams.

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⚠️ Please Note

This is not a typical 9-to-5 role. You’ll collaborate with global teams across time zones. Flexibility, ownership, and initiative are essential. If you’re excited to build, iterate, and grow in a high-impact role—this is your opportunity.

Location: LATAM, Brazil (remote)

Working hours: 5 AM - 3 PM BRT (Brazil Time)

Language: English (fluent), Portuguese (fluent)

Requirements

• 3–5 years of experience in Revenue Operations, Business Operations, or a similar role—preferably in a SaaS company.
• Proven experience adapting global tools and processes to meet regional or market-specific needs.
• Fluent in English and Portuguese, with the ability to bridge communication across time zones and cultures.
• Strong understanding of the B2B SaaS sales funnel, customer lifecycle, and related GTM operations.
• Expertise in CRM tools like HubSpot, and familiarity with common GTM platforms in the LATAM region (i.e. RD Station, PipeRun, Exact Sales, Conta Azul, Pipefy).
• Analytical mindset—you use data to drive decision-making and continuous improvement.
• Comfortable working both independently and collaboratively in high-growth, fast-paced environments.
• Excellent time management and organizational skills—you know how to prioritize and deliver.
• Bonus: Experience working directly with global RevOps or centralized operations teams.

Originally posted on Himalayas