[Remote/WFM] Online Customer Service Specialist
Build your professional journey with workwarp, starting as a Online Customer Service Specialist! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.
Â
Â
Job Description  Online Customer Service Specialist Bill Cole Automall is looking for competitive, motivated, team driven, professionals to join the Bill Cole family in a full-time capacity as an Automotive Online Customer Service Specialist... Job Description:  Will handle all incoming internet, email, social media, text, chat and phone inquires  Will be available to respond to inquiries in a prompt, professional, well-spoken manner  Assist customers in appropriate vehicle selection  Must be able to conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration  Direct customers to product information resources, including those available on the internet  Check email frequently and respond to inquiries immediately  Will deliver inquiries/messages intended for other sales personnel and departments promptly  Will work with all Sales and Management staff to obtain customer satisfaction during dealership experience. Skills / Requirements  Must have good verbal and written communication skills  Must be available to work Monday thru Sunday from hours of 8:30am to 7pm, or any variation ranging during open business hours  Must have the ability to adhere to attendance guidelines, requiring regular attendance is an essential job function  Must be proficient with Microsoft Word, Excel, and Outlook  Time management, prioritization skills, and the ability to multi-task are required  Must be self-motivated and goal oriented  Must be able to hit sales quotas and closing percentages  All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license Apply Job!Â
Simple Application Process
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
apply to this job