[Work From Home] Sr. FinOps Analyst, Amazon Business
Job Highlights:
- Company: Workwarp
- Compensation: a competitive salary
- Start Date: Immediate openings available
- Location: Remote
- Position: Sr. Finops Analyst, Amazon Business
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Description Summary of the role The successful candidate will be aligned with our Finance Operations  Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLAÂs. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process, specifically cash application process involving research and application of unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, etc. Responsibilities As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core responsibilities will include following:  Ensure timely closure of payments with high degree of accuracy  Respond to customer queries through call and/or email  Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account  Provide growth ideas for process standardization and automation through JDI/Kaizen projects  Perform complex reconciliations on customer payments Job requirements  Excellent written and verbal communication skills with strong customer service focus  Ability to prioritize, multi-task and work with minimal supervision  Drive for continuous learning and self-development  Flexibility to change as per the changing requirements of the business  Minimum 2 years experience in O2C domain, preferably cash application or collections  Advanced knowledge of Excel  including working with pivot & formulas  Flexible to work in night shifts Basic Qualifications  Bachelor's degree in accounting and commerce (B. Com)  Knowledge of Excel at an advanced level  Experience with Microsoft Office products and applications Preferred Qualifications  3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youÂre applying in isnÂt listed, please contact your Recruiting Partner. Company - ADCI - Maharashtra Job ID: A2871966 Apply Job!Â
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