Apply Now: Intake Client Specialist

Job Highlights:

• Company: Workwarp
• Start Date: Immediate openings available
• Compensation: a competitive salary
• Position: Intake Client Specialist
• Location: Remote

 

 

The Intake Client Specialist manages a queue of incoming documents to create new clients, and update existing clients as needed in the Customer Relationship Management (CRM) system. This Specialist operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes. This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will not be considered). The starting wage is $17.00/hour with weekly pay, PTO, and benefits available after 30 days of employment. Position Responsibilities may include, but not limited to • Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed • Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information •... Troubleshoot and resolve account issues as required • Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance • Assist other departments for Intake-related inquiries Required Skills and Experience • High school diploma or equivalent • Basic Microsoft Office skills • Previous Data Entry skills • Strong analytical skills with high attention to detail and accuracy • Ability to problem solve issues in a timely manner • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Strong verbal, written, and interpersonal communication skills • Ability to prioritize, meet deadlines, and adjust as needed in a fast paced environment • Ability to achieve high production and quality standards • Ability to work effectively in both a team and individual environment • Sincerity and passion for helping people • Prior experience adhering to company policies and showing core values Preferred Skills and Experience • Some college experience or equivalent • Medical Billing terminology Physical Requirements • Repetitive motions that include the wrists, hands and/or fingers • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus Our team members enjoy: • Free Breakfast & Lunch • Casual Dress Code • Tiered growth path for promotion starting Day 1 • Eligible for Referral Bonuses starting Day 1 • Weekly paychecks • PTO, 401k, & a Full benefits package Company Overview Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others. EEO Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status Apply Job!

 

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