Bilingual Customer Service Credit Representative - Remote

Description:

• InteLogix is seeking a Bilingual (English/Spanish) Customer Service Credit Representative to join our organization, remote.
• In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience.
• The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.

Requirements:

• Must be 18 years of age or older
• High School Diploma or equivalent required, BA degree preferred
• Call Center or Collections experience preferred and basic knowledge of data entry
• Excellent communication, ability to communicate clearly and effectively, both orally and in writing
• Deal with difficult interactions with customers
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
• Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
• Superb attendance, so you can be there when our customers need us
• Internet Speed of at least 10 MBPS download and 5 MBPS upload Speed Test results required - test yours now by clicking here: www.speedtest.net
• Dedicated workspace free from distractions

Benefits:

• Paid Training
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Employee Discounts
• Full-time, non-seasonal Career Advancement
• Early access to earned wages via PayActiv Access up to 50% of earned wages (capped at $500 per pay period)

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