Government Services Account Manager, West
Overview:The primary role of the Government Services Account Manager is to achieve/exceed the revenue and market share goals established by Oticon throughout his/her territory through excellent selling skills, exceptional product training, and a best-in-class customer experience. The territory would consist of the following geographic areas: West Region includes California, Arizona, Oregon, Nevada, Hawaii, and Guam. The Government Services Account Manager will accomplish these goals through the identification, development, maintenance, and retention of customers. The Government Services Account Manager is responsible for promoting the goals and mission of Oticon through effective and professional representation.This is a remote position- West Responsibilities:
- Manage the individual territory and budget to hit or exceed monthly sales and visit targets as established by the Sales Director by growing new business and maintaining existing customers.
- Review and analyze financial data to better understand the state of the business and achieve revenue and unit goals.
- Develop and implement new sales initiatives, strategies, and programs annually to capture key targets.
- Increase the organizations’ ability to track field performance activity and sales results by recording sales activity and expenses on a consistent basis and using them for call preparation and follow up.
- Develop and implement a strategic call plan per customer with the goal to increase sales and account penetration for various Government accounts.
- Demonstrate ability to effectively implement all steps of the selling process and communicate product information in a convincing and beneficial manner to customers.
- Provide initial training and follow-up visits to improve counseling, fitting, and fine-tuning for advanced Oticon products.
- Communicate the Oticon values and mission to all Government Service professionals.
- Conduct workshops and seminars on advanced audiological topics.
- Participate in national and regional professional industry exhibits, as well as sales conventions to promote relationships and skill development.
- Partner with Clinic Support Audiologists to maximize efficiency and results.
- Establish and maintain strong professional relationships with internal partners and external customers.
- Work in a collaborative environment to build strong team relationships and openly share and listen to best practices to drive sales.
- Travel extensively to visit customers face to face in the assigned territory requiring overnight stays.
- May perform miscellaneous tasks/projects as directed by manager
- A Master’s degree or higher in Audiology is required
- 3+ years’ clinical experience and demonstrated success selling in the hearing healthcare field is preferred
- Ability to travel in the assigned territory up to 80% of your time; overnights are expected based on geography
- Strong communication skills - written and verbal
- Ability to prioritize multiple tasks independently and complete within tight deadlines