Claims Adjuster - Centralized
About the position
As a centralized claims adjuster, you will assist customers in resolving auto claims involving up to two vehicles primarily over the phone. This role focuses on accurately documenting claims details, interviewing involved parties, making coverage and liability decisions, and collaborating with peers to ensure consistency in accident details. You will receive ongoing coaching and development to support customers during stressful situations, all while working remotely from Louisiana.
Responsibilities
- Manage a high volume of claim files from beginning to end ,
- Resolve and document auto claims as quickly and accurately as possible ,
- Interview all involved in an accident to determine coverage and liability decisions ,
- Validate damage is consistent with the report of the accident ,
- Independently make decisions related to liability and coverages
Requirements
- A minimum of two years relevant work experience ,
- A minimum of two years post-secondary education
Nice-to-haves
Benefits
- 401(k) with dollar-for-dollar company match up to 6% ,
- Medical, dental & vision, including free preventative care ,
- Wellness & mental health programs ,
- Health care flexible spending accounts, health savings accounts, & life insurance ,
- Paid time off ,
- Paid & unpaid sick leave where applicable, as well as short & long-term disability ,
- Parental & family leave; military leave & pay ,
- Career development & tuition assistance