North America Sports Marketing & Entertainment Coordinator (Emerging Talent)
About the position
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. The North America Sports Marketing team is responsible for the creation and execution of our athlete and ambassador strategy, inclusive of relationship management, ambassador casting, product seeding, activations and campaign activity across NA. NA Sports Marketing sits within the broader Community team which is also comprised of the NA Events and NA Community organizations who work in partnership with myriad cross functional partners to build meaningful local relationships, to engage our ambassadors and talent through relevant activations and to further lululemon's commitments within diversity and inclusion.
Responsibilities
- Responsible for operational logistics associated with Ambassador experience in partnership with the Manager of Ambassador Programs ,
- Support the ecosystem of Ambassador Programs and projects on an as needed basis ,
- Manage ServiceNow tickets by responding to inquiries, escalating complex issues, tracking resolutions and providing weekly status updates to ensure timely and effective support ,
- Manage process for North America payments (contracts + ad hoc), working cross-functionally with FP&A to navigate pre-paid amortization and competition bonus ,
- Support in Ambassador hosting for experiences and campaign production as needed in moments against the North America Community calendar
Requirements
- Bachelor degree or diploma in Business or the equivalent work experience ,
- Experience in AP invoicing system or strong appetite to learn and master ,
- Experience juggling cyclical projects with one-off initiatives and effectively prioritizing ,
- Experience processing invoices/payment orders through Coupa ,
- Proficient in MS Suite and experience user in MS Excel
Nice-to-haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life ,
- Possess an entrepreneurial spirit and continuously innovate to achieve great results ,
- Communicate with honesty and kindness and create the space for others to do the same ,
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure ,
- Foster connection by putting people first and building trusting relationships ,
- Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously
Benefits
- Extended health and dental benefits, and mental health plans ,
- Paid time off ,
- Savings and retirement plan matching ,
- Generous employee discount ,
- Fitness & yoga classes ,
- Parenthood top-up ,
- Extensive catalog of development course offerings ,
- People networks, mentorship programs, and leadership series