Temporary Remote Customer Service Representative (LINCOLN, NE AND SURROUNDING AREAS ONLY)

Do you possess strong customer service and communication skills? Do you have experience working in an office setting?

Express Employment is urgently hiring for Temporary Remote Customer Service Representatives. These are fully remote, temporary roles that will begin in June of 2025. Candidates must have experience working in an office or call center setting to be considered for these roles.

Position Essential Duties/Responsibilities:

• Answer incoming calls and respond to customer inquiries in a professional and courteous manner
• Present solutions to customer issues, complaints, or concerns in a timely manner
• Analyze customer needs and recommend appropriate products or services
• Routinely and accurately document customer interactions in company database
• Other duties as assigned

Experience/Education/Skills:

• Must have customer service or call center experience in an office setting
• Basic computer proficiency required
• Welcoming personality with excellent written and verbal communication skills
• Must be solutions-oriented and able to solve problems independently
• Ability to multitask and prioritize duties

Schedule/Pay:

• Monday – Friday 1st shift: 10:00am – 7:00pm
• Pay up to $16.18/hr

Benefits:

Express Employment Professionals offers a full range of benefits including:

• Health
• Vision
• Dental
• Life
• Short-Term Disability
• Weekly Pay
• Referral Bonuses

Contact Us:

If you are interested in learning more about this position, please email a resume to sarah.malcolm @expresspros.com OR call Express Employment Professionals at 402-420-5800 for an immediate phone interview! You may view a complete list of our available positions at www.expresspros.com/LincolnNE/Job-Openings.aspx.

About Us:

Express Employment Professionals works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, direct placement, and temporary positions. As one of the leading staffing companies in North America, Nebraska, and Lincoln, we’re ready to help you take the next step in your career.

Building your career. Building Relationships. Apply with Express today.

Express Employment Professionals is an equal-opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veteran status, status as a disabled individual, or any other protected group status or non-job-related characteristic as directed by law.

Job Types: Full-time, Temporary

Pay: From $16.18 per hour

Benefits:

• Dental insurance
• Health insurance
• Referral program
• Vision insurance
• Work from home

Shift:

• Day shift

Application Question(s):

• Are you located within Lincoln, NE or any of the surrounding cities?

Work Location: Remote